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A little bit about me

My strengths include but are not limited to adaptability, dependability and the determination to get a job done as proven by my varied work experiences in; marketing,  IT, promotions, events,  customer service, hospitality, patient care and outreach work. I am able to handle difficult situations with sensitivity and tact. I have worked with a diverse range of colleagues and clients. I have a creative flair and a passion for everything within; the arts, social justice acts and outdoor adventure. I give 100% in any task put in front of me and I learn very quickly. 


Microsoft Accredited Skills:

CompTIA A+ (220-701) 

CompTIA A+ (220-702) 

Microsoft Technology Associate (MTA): Windows Operating Systems Fundamentals (98-349) 

Microsoft Technology Associate (MTA): Networking Fundamentals (98-366) 

Level 3 Extended Diploma in ICT Systems and Principles 

Welcome Host Gold Customer Service 

DBS checked

Safeguarding accredited

Work History

July 2016Current

Project and Marketing Coordinator

Creative Alliance

The majority of my time is spent organising events for young people and creative workshops around the Midlands. I am an ambassador for my company as a young person who had been through the system myself and worked my way into a senior position. I work on various campaigns with the cabinet office, various large media companies such as BBC and have been a big part of the business development team liaising with employers through phone calls, emails, CRM's, message bird and in person. I have targets that I work towards each month to ensure leads are generated, followed up and in turn converted into business. I am solely responsible for all marketing, design and the Creative Alliance brand and have proven statistics month by month of traffic increase and revenue.  

April 2015July 2016

Digital Marketing & Communications Assistant

Creative Alliance

My role included keeping the social media up to date, designing material for the company, updating the back end of the website, doing outreach work such as going into schools and careers events talking to and inspiring young people about how to get into creative careers. I have also done talks about mental health and getting back into work or taking those first steps into work. During my time here I have supported young people with different disabilities into work, most recently I worked with an autistic young man in order to set up an online portfolio to start up a career in animation. During working this full time job I completed a Level 4 Digital Marketing qualification.

Mar 2015Apr 2015

Make It Digital Programme

BBC Digital Media Training Course

This 8 week traineeship included a 2 week work placement with National Express. During this course I have been a project manager making a short documentary, created websites, gained skills throughout many different social media platforms including how to promote business's effectively. I have gained experience in how to network efficiently, new employability skills, video editing and production and time management. This varied group became extremely tight knit, bouncing off each others strengths and supporting people back into work.

Sep 2012Dec 2014


Heron Foods

As a supervisor at Heron Foods my responsibilities included: working on a till, managing stock levels, electronic ordering and putting away deliveries. I dealt with complaints, enquiries, cashing up of tills and stock takes. I had a team of 7 - 9 employees that I had to manage and ensure were doing their job to the highest of standards in order to keep the shop running with good time management. This job required me to interact with the public and I have learnt a high level of customer service due to the wide range of people that came and went every day. It is a very busy shop and required a lot of physical work. 

Jun 2013Aug 2013

Mental and Physical Health Counselor

Eggleston Services

I was employed as a counselor at a summer camp for adults with special needs. I did this across Summer 2013 and Summer 2014. The camp was in Virginia, USA. I travelled there unaccompanied to join a team of eleven other international staff who I had not met before. I assisted them with toileting, personal care, feeding, administering medication and monitoring their health needs. The campers had a variety of diagnoses such as; autism, severe learning disability, amputation, severe epilepsy, deaf, blind and non-verbal and every single kind of mental health disability. We assisted our service users during various activities; art and craft, swimming, trips to theme parks and restaurants. Working 16 hour shifts providing hands on care for 4 - 5 severely disabled adults for two summers has shown me how to push myself to new limits and find many different ways of communicating to be better understood. It has given me responsibility for other's lives and how to react in emergency situations alone and with others. Growing up with a profoundly deaf twin doing Total Communication, signing and lip reading and talking, has helped the ways in which I communicate with others too. 

Sep 2011Apr 2012

1st Line Support

Pearson In Practice ATA

This included logging of help desk calls, installing and configuring systems such as Windows 7, Windows XP and Windows Server 2008 R1 and R2. During this time I was involved in projects using contingency planning, project management, financial planning and health and safety.




Kings Norton Girls School

ICT Core                   Distinction                     Geography                                      B 

ICT Option               Distinction                     French                                              B 

English Literature B                                        Maths                                                C 

English Language B                                        Sociology                                        C 

Science                     B                                        German                                            Level 6 

R.E                              B                                       

Hobbies and Interests

Socialising, skiing, photography, digital art,  design, creativity, comedy/music shows and cleaning! I have a big interest and love for travelling and experiencing new cultures.