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Experienced E/A-P/A Office Administrator


I am very family orientated, I enjoy track walks,  exercising on gym equipment and would like to get back into, playing racket sports, mainly squash.

Work experience

October 03, 2017Current

Home Based Support Services Coordinator

Ngati Porou Hauora

Home Based Community Service which aims to provide a holistic service with a strong emphasis on improving whanau independence in their own home. The service includes home help, personal care, care support, respite care, 6 week post discharge, personal health care.

Human Resource Management, time sheet management of caregivers, caregiver placement with client needing cares, finance processes and procedures, staff employment, staff upskill-study, staff health, senior administration bookkeeping/filing, confidentiality, fortnightly, Monthly and Quarter monthly - Reports and reporting, professional development self and staff, customer services, team building, coordinating with other health service providers and rural health nurses in each community, in person visits to client, clinic visits.

May 17, 2017 23 June, 2017

Sandwich Prep, Barista, Front Counter - Customer Services - Hospitality Industry

Roll In - Part Time-Fixed Term (Cover) - Tolaga Bay

Handling a variety of sandwich and rolls and hot foods, barista espresso  beverages, cash /eftpos and register handling, front line customer services.

January, 2017May 16, 2017

Personal Assistant - Office Administrator - Part Time - Te Karaka, Gisborne

J.B.Allison Contractors

Finance Administration, PAYE, GST, Payables/Recieveables.

May, 2016June, 2016

Medical Receptionist - Te Hapara, Gisborne

The Doctors, Te Whare Hapara

Customer services, general medical office reception duties.

Sep, 2015May, 2016

2015 - Kaiawhina then 2016 - Kaitiaki Ahumoni - Tolaga Bay, East Coast

Te Aitanga a Hauiti Centre of Excellence

End 2015 -2016 - Temporary (contract)/Part Time - Kaiawhina - Policy/Procedures (H.R) Administrator for E Tipu Kohanga Reo and CoE (Centre of Excellence) 

  • Designing Templates policies/procedures
  • Te Aitanga a Hauiti Centre of Excellence 
  • For E Tipu Kohanga Reo

2016 - Permanent /Part time - Kaitiaki Ahumoni Administrator

  • General office duties - support Kaitiaki Tari when necessary (reception)
  • General book keeping/filing
  • Finance systems and processes
  • Maintain purchasing procedures
  • Second point of check for all financial transactions
  • Access/download and upload banking systems/software updating budget
  • Updating Xero accounting software, providing relevant reports for auditing
  • Support Kaiwhakahaere Matua maintaining organisational budgets
  • Manage invoicing/accounts receivable requirements
  • Facilitate the calculation and monthly returns to IRD
  • Maintain IRD filing sytem and liase directly with IRD where necessary
  • Organisational Branding - manage use of logo/identifier on communications. Manage organisational brand resources - business cards and staff uniform
  • Liase with suppliers and contractors where necessary
  • Organise travel booking process of flights/accomodation and other travel for staff and other affiliated persons where requested.
  • Specific TAaHCoE organisational responsibilities
  • Provide support to Kaiwhakahaere Matua for opportunities for accessing funding
  • Mantain organisations calendars, google and electronic and annual.
  • Co ordinate necessary manaaki for manuhuri
  • High level of support for self governing entities
  • E Tipu Kohanga Reo/Uawa Tiaki Tai - Tolaga Bay SLSC and other self governing entities
Oct 2011Sep 2014

Social Worker's Personal Assistant. (Whanau Centre Administrator) Clover Park, Auckland

Kia Aroha College - Auckland

2011 - 2012 Teacher Aide

  • Main office support
  • Student, costume (kakahu) dressing/support
  • Aide to staff and specific students
  • College role input to school system
  • Absentees and attendance, truancy

2012-2014 - S/W Personal Assistant. (Whanau centre administrator)

  • Role attendance and truancy applications to M.O.E.
  • Producing spreasheets and documents
  • Booking and setting up boardroom meetings for team and outside services
  • Point of contact for public
  • Confidential student data input to systems

Administrator also for a team:

  • School Nurse
  • School careers advisor
  • Three confidential service providers (counseling and drug and alcohol)
  • Four student placements, social worker's and nurses
  • One student guidance/mentor

Casual Administrator, Credit Control - Takanini, Auckland

Auckland Good Guys Home Zone/ Xmas Club

Cross trained in a variety of different sales, customer service, credit control, financial administrative areas.

  • Credit control
  • Unpaids reports, refunds, finance approvals/decline
  • Invoicing, checking customers payments and accounts, credit criteria
  • Knowledge of system programs
  • Cancelling and processing orders
  • Managing various reports and data entry
  • Handling call backs and arrears correspondence to client
  • Repore with staff, cleint, sales reps and agents
Jul 2010Dec 2010

Office Administrator - Elgin, Gisborne

Te Putake Whakatupuranga Kohanga Reo - Gisborne

General office administration within a kohanga reo environment. 

  • Various photocopying documentation 
  • Reports, set up whanui hui and minute take
  • Correspondence mail out
  • Role call and data input register

Principal's Personal Assistant - Flatbush, Auckland

Flatbush Primary School - Auckland

General education, customer service administration tasks for School and on Principal's behalf.

  • Managing Principal's daily office duties
  • Screening email, telephone calls, in person calls and all correspondence
  • Cash handling, first aide, interacting with Parents and Students
  • Assisting with all administrative duties in front office
  • Data entry, word processing and documentation
  • New enrolments, setting up enrolment packs
  • Tracking attendance and absentees
  • Uniform and tuck shop sales assistance

Letting Agent - Rental Division - Manurewa, Auckland

Auckland Barfoot and Thompson Realty

Sales and Customer services, letting rental homes, flats and town houses.

Administrative tasks and general finance-banking, managing office float, petty cash, client cash handling.

  • Overseeing and showing of rental properties
  • Home inspections and property maintenance, inside and out
  • Managing rental and sales advertisements, via newspapers, internet and property listing
  • Networking for existing, new and potential clientele for business.
  • Credit checks and winz quotes for bond etc
  • Data input, updating and maintaining tenant and landlord application or amendments
  • Input of water rates and collecting monies owed for rent, water rates, bonds, letting fees and arrears

Dedicated Freight Forward Administrator - Mt Wellington, Auckland

Auckland Courier Post - Central East Dept

Sales and customer services administrative duties and as the first point of contact for business.

Acknowledged, by Management, CEO, General Manager for outstanding achievements.

Established an excellent client rapport and colleague working relationships within Courier Post, nationwide.

Played an active role in the implementation of business satisfaction.

  • Maintaining spreasheets and general inquiries of client expectation
  • Conversing with drivers, tracking freight and freight pick up and delivery
  • Vital decision making to increase company expansion
  • Negotiation between nationwide depts, sales and courier drivers to meet deadlines
  • Meet, greet and then manage customer expectations, through service standard performance
  • Use of all company software programs
  • Data entry - booking freight forward tickets and query investigations
  • Teamwork performance
  • Cross trained within dispatch, undeliverables and card to call areas



Bachelor of Business (Human Resource Management)

The Open Polytechnic, Wellington

2017 - 2020 - Enrolled (part time - Online Correspondence)

 This programme focuses on different aspects of managing or dealing with people and is complemented by courses covering broader business topics.

When this degree is achieved, the qualification enables the following:

  • have strong interpersonal communication and influencing skills
  • understand a variety of business concepts, processes and procedures relevant to public and private organisations
  • be able to identify opportunities, solve problems and achieve business objectives by the use of suitable techniques with reference to ethical frameworks
  • be able to critically evaluate the international, cross-cultural, economic, social and legal environments within business functions
  • be able to anticipate, adapt to and promote changes important to a business
  • have a more developed understanding of your major area of specialisation, including the ability to select and apply appropriate qualitative andquantitative techniques.


This qualification prepares for a career in a variety of specialist roles such as human resources, employee relations, recruitment, training and development, workplace relations, or for more general administration and management roles where there may be a responsibility for managing people.


Level 3

Manukau Institute Of Technology
Part time.
  • Communication studies
  • Office skills
  • Excel 
  • Powerpoint
  • Word
  • Access
  • Applied computing

Gisborne Girls High School

Three Years Secondary Education