Work History

Work History
Mar 2014 - Present

Central Office Technician III / Central Office Lead

3-Tier Communications LLC

Installation of cable, wiring, and telecommunications equipment in Central Office facilities. Installers are familiar with iron work/bays/equipment rack installation, DC power know-how, wire wrapping/color code understanding, blueprint, schematic reading and method of procedures. Installed Hard disks, Floppy drives, CD Drives, Sound Blaster cards, CPU, Memory, Power supply unit, Network card, Video graphics card, Hard disk controller card on PC systems. Analyze, plan, layout and assign installation activity to other installation personnel. Extensive experience terminating and testing power cables, wire-wrapping, Coaxial cable (BNC), STP and UTP cable (RJ-45) (RJ-11) T1 crossover, punch down and crimping, Optical Fiber cable (SC,LC,ST,MT-RJ) some Optical Fiber Splice knowledge. Telecommunications color codes, AC/DC power concepts, Digital transmission systems (DS0, DS1, DS3), Synchronous, Optical Network (SONET) concepts, Digital Subscriber Line (DSL) concepts, 802.11a/b/g/n.
 

Mar 2013 - Mar 2014

AT&T Central Office Technician III

Force One Enterprises LLC

Extensive experience terminating and testing power cables, wire-wrapping, Coaxial cable (BNC), STP and UTP cable (RJ-45) (RJ-11) T1 crossover, punch down and crimping, Optical Fiber cable (SC,LC,ST,MT-RJ) some Optical Fiber Splice knowledge. Install / remove bays, shelves and circuit card assemblies from a wide variety of manufactures, install / remove overhead cable racks as well as running and lacing Ethernet, fiber, and power cabling to include termination and testing

Dec 2010 - May 2013

Central Office Technician II

Meso America Technical Distributions

Run, lace, label and test power, fiber and copper cabling. Power cabling includes h-taps, inline splicing, and termination to BDFB. Install aux bar, cable rack, and fiber duct. Mount bays, frames, cabinets and equipment within. Perform copper cable testing (UTP and coax) and optical fiber testing

Aug 2008 - Dec 2010

Customer Service Representative

Petes Fresh Market, Illinois

Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

Education

Education
Aug 2013 - Jun 2016

Bachelor in Management Information System

Chicago State University

Minor in Information Technology

Aug 2008 - May 2013

Associate in Arts

Harry Truman College

Certifications

Certifications
Jan 2015 - Jul 2015

Cisco Certified Network Associate CCNA

Cisco (In Progress)
Certifies a technician's ability to install, set up, configure, troubleshoot and operate a medium-sized routed and switched computer network. This also includes implementing and verifying connections to a wide area network (WAN).
Jan 2015 - Jun 2015

A+

CompTIA (In Progress)
Installation and setup, Upgrading, Repairs, Troubleshooting, Maintenance of desktops, laptops, printers, and all other peripherals
Jan 2015 - Jan 2018

Network+

CompTIA
Network + is a mid-level certification for network technicians. This certification is designed to test the competency of a mid-level network technician in supporting and configuring TCP/IP clients in terms of network design, cabling, hardware setup, configuration, installation, support, and troubleshooting.
Aug 2008 - Dec 2012

Computer Information Systems CIS

Harry Truman College
CIS certificate demonstrates a well-rounded yet targeted knowledge of computer information systems, indicating that its holder will handle problems effectively and without delay for a company and clients

Skills

Skills

Ability to multi-task, work with minimal supervision, follow written and oral instructions, show attention to detail and demonstrate Strong analytical and problem-solving skills

Proficiency with MS office product suite

SQL experince