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Summary

IT Professional with a creative approach to technology challenges, specializing in troubleshooting and issue resolution. Eight years background in web development, reporting and software administration. Experience in both higher education and private sector organizations. Strong interest in social media.

Work experience

Nov 2012Present

Programmer/Analyst

Le Moyne College  Syracuse, NY
  • Collaborate with programming team on C#MVC web-based application that allows students to update contact information.
  • Write SQL queries and create reports in Report Server for campus administrators.
  • Develop OnBase Worksheet and Workflows for processing aid applications.
  • Create end-user documentation and provide end-user training for enterprise systems.
  • Develop SharePoint sites, libraries and forms for college's intranet portal.
  • Develop custom imports and workflows in Microsoft Dynamics CRM.
May 2011Oct 2012

Digital Marketing Specialist/Software Analyst

Inalign, Inc. Syracuse, NY
  • Provide front-end support for software engineering team on C#, MVC and other application projects.
  • Structure.Net based content management sites for Search Engine Optimization and track Web site performance.
  • Supervise off-site development team.
  • Compile requirement specifications for new projects and develop project documentation based upon requirements.
Aug 2007May 2011

Computer Consultant

Syracuse University/Office of Institutional Research and Assessment
  • Design, administer and maintain web-based forms and databases used by clients in support of research projects.
  • Provide department users with computer hardware and software support.
  • Develop charts and graphs in Excel for presentations and reports.
Feb 2006Jul 2007

Web Graphic Designer

Inalign, Inc. Syracuse, NY

Create graphics and flash animations for web site development, application user interfaces, web advertising. Develop sales brochures, advertisements and trade show exhibit graphics. Provide clients with end-user training, support and documentation.

Education

20072011

Information Systems and Telecommunications Management

Syracuse University
20052007

CAS, Information Systems and Telecommunications Management

Syracuse University