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Joanna Rybicka

PtP Administrator with Bulgarian & Serbian


Bilingual Professional with relevant experience at major accounting firm. Self-motivated with extensive bookkeeping and customer relationship management knowledge. Enjoy opportunity for growth and career advancement. Technically familiar with MS Excel, SAP and IFS Application. Looking to apply professional experience in GL/FA/Reporting area. Willing to relocate.

Work History

Sep 2016Present

Accounting Specialist

IBM BTO Business Consulting Services Sp. z o.o.
  • Knowledge Transfer - taking ownership of PTP and OTC Process for Bulgaria & Macedonia
  • Preparing of procedures and process maps
  • Creating posting proposals & providing pre-coding of the invoices (Non-PO invoices, credit notes, T&E Processing, fake invoices)
  • Ensuring compliance with the tax and legal regulations
  • Routing of invoices to the business units for coding and approval
  • AR reconciliation - input for cash and non-cash transactions (Invoice Payments, Prepayments, Credit Cards, Write-Offs)
  • Answering and dealing with incoming telephone calls/ emails from local markets
    • Cooperation with other accountants – GL team, Treasury team
    • Performing reconciliations of AP related accounts
    • Assisting with month end closing
    • Continually look to deliver greatest value by looking for standardization ideas and improvements, to drive higher client satisfaction

    Feb 2015Aug 2016

    PtP Administrator

    Heineken Global Shared Services
    • Multicultural experience: main role of the knowledge sharing including Sol ID planning, training giving, preparing and validation of training materials and assessments
    • Ensuring correct accounting flow booking in the system (PO and Non-PO invoices, credit notes, self billing, large invoices, custom declarations)
    • Scheduling a batch payment proposal, checking & verification of it's correctness
    • Creation of the reports: Internal Controls, GR/IR account Reconciliation, Intercompany transactions, Overdue Report
    • Managing Front Office operations: creating and maintaining an accurate record for vendors account
    • Ensuring internal control over cash & non cash transactions; ensuring proper execution of tasks within the team (coordinating and monitoring the task completion for Back Office (India)
    • SAP knowledge - Participation in UAT for SAP RFC's & SAP IM Regression Testing Project
    Jul 2012Jan 2015

    Sales Specialist

    TIM P. Kaluzny Sp. k., 70 Prosta St., Warsaw, Poland
    • Working closely with customers throughout the sales process; supporting and building relationship with existing customers, providing customers with product and service information
    • updating existing customer information; documenting all call information accordingly to standard operating procedures, creating call reports
    • handling clients inquiries, investigating issues and providing necessary feedback, negotiating orders and prices with potential clients
    • building a base of customers by analyzing purchasing history and willingness to cooperate
    • other marketing activities: preparing newsletters, translating commercial materials into English, Bulgarian and Serbian
    • generating revenue for the company


    Oct 2009Jul 2011

    MBA in Balkan Philology

    Nikolaus Copernicus University in Torun
      • Bulgarian language
      • Serbian language

    From 1 October 2008 to 1 January 2009 student exchange at the South-West University Neophyte Rilsky in Blagoevgrad, Bulgaria

    From June 2010 to August 2010 Internship as a tour leader in frames of the Lifelong Learning Erasmus Programme at Tourist Agency 'Franga', 36, Oborishte, 9018 Varna, Bulgaria

    Mar 2011Oct 2014

    MBA in Business Management

    Nikolaus Copernicus University in Torun


    Successful Collaboration with Indian Partners

    INVENTI Consulting; Barbara Bartczak

    The main issues of the training were: knowing specific background of the Indian culture, knowing the differences between Polish and Indian culture in view of the cultural dimensions; developing good practices in the virtual cooperation with Indian partners


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