Work experience

Work experience
Apr 2009 - Present

Founder, Chief Product Officer, Board of Director

Parallel Frozen Yogurt (Kim Nguu LTD.,)
  • Originally conceived in California, Parallel Frozen Yogurt is the Vietnamese frozen yogurt chain that employs only the most clean, meticulous, and well-tested procedures. Parallel uses only the highest-quality ingredients, which never come from unknown sources. 
  • Since the college years at the University of Southern California, Thuy dreamed about bringing a quality products to Vietnam that could be built up a strong brand in food and beverage industry. She was inspired by the self-served frozen yogurt and gelato trend in California in 2008. After 10 months of researching and developing her own recipes with an Italian mentor, Thuy presents to Vietnam the first high-end frozen yogurt store in Bien Hoa City which attracted a lot of attention from the press, media, and the community. After another 10 months of trial and error, the chain of Parallel Frozen Yogurt stores start expanding into Ho Chi Minh city with two more stores and franchising to other areas.
    • At Parallel, Thuy leads the product development, and corporate strategy, while also strengthening Parallel's market position as it becomes the leading Vietnamese brand in the dessert and beverage industry.
Jan 2007 - Jan 2009

Marketing Director

World Financial Group
  • World Financial Group, Inc. (WFG) is a financial services marketing company whose affiliates offer life insurance and a broad array of financial products and services. Driven by its mission to create financially independent families positioned to realize their dreams, WFG's independent associates strive to help individuals and families who are often overlooked by the financial services industry to plan for their financial futures and work toward their goals. 
  • Starting with as a sale associates, Thuy built up her own client bases and analyzed market potential and profitability of various financial products in order to bring her clients the most suitable and affordable products. After 18 months of practicing, Thuy opened up two offices in Los Angeles and Orange County with a team of 15 sales associates. Taking the role of leadership, she supervised and implemented average 20,000 USD first year premium revenue for the company.
    • Recognized for Top 10 Marketing Director in Production 
    • Trained by the Head Coach for Great Leadership Generation program
Sep 2005 - Mar 2007

Sale & Services Specialist

Bank of America, Inc.
  • Establishing, retaining, and deepening relationships with branch customers and potential customers to achieve team sales goals and provide quality customer service.
  • Providing complex service issues or referring to appropriate associate to guarantee customer satisfaction and retention
  • Providing proactive sales activities of basic products while referring more complex requests to an associate with more in-depth expertise
  • Processing transactions accurately and efficiently to build customer confidence and trust, based on established policies and procedures
    • Recognized for Top Sales of the Month and Quarter for achieving the highest number of sales in credit cards, personal and business accounts 
Jun 2004 - Mar 2005

Customer Service Specialist

Target Corp.

  • Respond to the inquiries of customer regarding to price and services.
  • Evaluate customers' complaints and manage information sharing with difficult customers.
  • Using Point-Of-Sale system to manage cash boxes, and report to managers for any incidents occurred.
    • Recognized for Employee of the Month (Dec 2004)
    • Developed the leadership role by continuous giving back to the community that the company tried to build up in Rosemead area. 




Sony & Nike [slogan]


Basketball, soccer, badminton

Social networking