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Work experience

Process Operator (DCS/Control Room Operator)

Pilipinas Kao Incorporated

About Pilipinas Kao, Inc.

Pilipinas Kao, Inc. is an ISO certified 9001, 14001 and OHSAS 18001 oleo chemical company owned by Japan Kao Group of Companies. It manufactures fatty alcohol (100,000 MT/year), refined glycerin (10,000 MT/yr), tertiary amines (12,000 MT/year) and various surfactants using coconut oil as the main raw material

Aug 2007Jan 2008

Product Support Representative

Concentrix (Formerly Link2support)
  • Handles incoming call from clients based in US and other parts of the world in a professional and friendly manner
  • Assist and handles customer issues and complaints
  • Troubleshoots malfunctions or installations of networking devices
  • Responsible for the collection of payments from clients to make sure timely and accurate payment. Monitors the client account details for any non payment, any delayed payments and other irregularities.


Jun 2002Oct 2007

Bachelor of Science in Computer Science

Xavier University - Ateneo De Cagayan


Al Ramientos