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Work experience

Mar 2009Present

Head Cashier

Lowes Home Improvement Inc

Responsible for training cashiers, scheduling, handling different methods of payment, promoting programs, stocking products, and other daily front end operations.

Apr 2003Dec 2008


East Bay Crab House Restaurant

Extensive experience in restaurant operations and working a variety of positions including hostessing, bar tendering, and preparing, garnishing and serving food.   

Mar 2005Aug 2008

Guest Services Supervisior

Hilton Pensacola Beach

Managed daily Hilton Hotel fiscal accounts.  Adept at processing HHonors Rewards Redemptions, credit card disputes, and other financial transactions. Ensuring guests requests are fulfilled and responsible for training guest service associates.


Aug 2005Dec 2007

BS Hospitality Recreation and Resort Management

University of West Florida

Completed internship at East Bay Crab House


Jessica Paakaula is pursuing a second bachelors degree from University of Alabama.  She completed a hospitality internship at University of West Florida and graduated with an Associate of Science degree, with honors, from Pensacola State College in 2005 and obtained  a Bachelor of Science degree from University of West Florida in 2007.


Exploring positions that provide an opportunity to contribute management experiences, educational skills and knowledge while attuned to upward mobility of future challenges. 


Microsoft Office, Microsoft Windows and Mac OS


Alcohol Compliance Training (A.C.T)

Regulation Compliance Services

Hospitality Business Law

Educational Institute of American Hotel Motel Association


Tommy Greenwell