Submission Clearance; Clearing submissions sent in from the underwriters, so they may quote the business. Corresponding with underwriters for accounts, opening new accounts, and closing old ones. I was at one point the Team Lead, responsible for learning all new processes, creating training material, and training individuals. I was in charge of quality checks for my team as well. I created daily reports, as well as manage all of my teams work queues. I was later trained on a higher volume, wholesale business group, and continued working remotely for a team in Alpharetta, GA. I work with people all around the country for training and clearance. I must maintain a positive but professional composure at all times.