Results-oriented, dedicated and adaptable Customer Service Professional with over 18 years of supervisory and sales background in high energy dynamic environments offering my skills and experience to your company to help fulfill the mission of excellent customer service and profitable growth. The skills that would make me an asset to your company:
Multi Tasking Skills
Office Support Skills
Sep 1984 - Jun 1987
High School Diploma
Marshall High School
Nov 2011 - Present
Steve Burns Misc Tasks and Odd Jobs
Thru the past few years, I have done seasonal work for myself, or by subcontracting thru other company's, such as Family Tree Lawn Care, which was a landscape and lawn care company. I worked doing mainly lawn care for them during the summer months. During the winter months I worked for Marshall Lawns doing snow removal/shoveling. I also did jobs for various people here and there which included many many things, from lawn care, landscaping, snow removal to fence building, minor roofing, gutter clean outs, pool openings and cleaning, interior and garage cleanings and whatever else was needed. No job was too small or ignored.
Apr 2009 - Nov 2012
Part time seasonal work :Planted, mulched, weeded, soil prep., drove truck to and from job sites, planting material pick-up and delivery to job sites and to customers, helped with all needed duties including clean-up and last second work.
Landscaping included not only the actual hands-on work but also in helping provide insight into changes that might be needed and also designing of jobs based on customers interactions, or to unknown issues that may arise while performing initials landscape project.
Mar 2011 - Nov 2011
Customer Service Associate
Garden Shop associate, customer assistance, stocking, handling shipments of plants, flowers and other planting materials, watering and caring for plants and trees, closing garden shop, cash register, clean up, condensing of product when needed, all hands on labor, season clean up and closing of garden shop.
Little Caesars in Kmart, making of pizza and other food items, prep food items, clean up, stocking, cash register, all needed work for closing, customer service and handling customer concerns.
Utility tasks, pantry associate, truck unloader, warehouse associate, customer carry out, display coordinator, security, all needed duties.
Jun 2010 - Feb 2011
TeKhi Travel Court
Restaurant Manager. Supervise employees, make up schedules, hiring, firing and all disciplinary actions, do ordering, inventory, oversee and maintain a great environment, customer service, money drops, establish new 'specials" and adjust for reasonable profits, adhere to all rules and regulations, build morale, and handle any and all issues that came about each and every day.
Experience in supervising the gas station side of the business on several occasions. Customer service, cash register/gas pumps, money handling and deposits, delegating employees to work to be done.
Apr 2008 - Apr 2009
General labor, planting, mulching, soil preperation, bobcat driver, clean up and customer service to get the job done correctly and quickly. This was a seasonal position.
May 2005 - Apr 2007
Inside Sales Representative
Nov 2004 - May 2005
Aug 2002 - Nov 2004
Assistant Manager (AM2)
Burger King Corporation
Night Manager responsible for customer service, supervising employees, running shifts effectively, food preparation, cash handling, hourly and daily paperwork, cleaning and all needed work to ensure next day's success.
May 2001 - Aug 2002
Sep 2000 - May 2001
Responsible for order requisitions and all paper work including invoices, packing slips, purchase orders, and company receipts. Did spreadsheets, adjustments and other data entry on specific production jobs. Handled all incoming calls, faxing, filing, mailcenter, and general computer entries and all office work. Worked with Plant Manager on all issues and helped resolve in a timely manner. Human resources, greeting visitors, interviewing possible employees, and whatever needed to help company.