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Christopher Williams is a highly motivated professional with experience in all aspects of global supply chain, logistics, distribution, and inventory management. He has set and exceeded goals and established benchmarks throughout his career, whether it's in the Military, Telecommunications, Student Loan, Aviation or Electronics Industries. Chris is truly and multi-faceted professional in the Supply Chain industry today. Prior to joining AT&T Mobility as a Market Planner, Mr. Williams worked as an Operations Consultant to Owsen Enterprises. Prior experience includes supply chain, distribution, logistics and analytical positions with companies like; Intuit, Allied Electronics, Avaya, Lucent Technologies, Gemini Air Cargo, MCI and SallieMae. Mr. Williams has a solid track record of performance in materials management, staff development, supply chain systems knowledge, cost control, vendor negotiations, strategic planning and execution. Visionary, strategic, and conceptual thinker able to analyze opportunities or issues, generates new ideas, and initiates change. Effective communicator with strong team-building skills with ability to coordinate cross-functional groups to accomplish objectives and meet critical deadlines. Chris holds membership with: -Institute for Supply Management (ISM) -The Association for Operations Management (APICS) -Project Management Institute (PMI) -American Society of Transportation and Logistics (AST&L) -International Association of Project and Program Management (IAPPM) Continuing his pursuit for excellence and professional development, In March 2009, Chris earned his Certified Project Manager distinction (CPM) from the International Association of Project and Program Management. Christopher also completed the North Lake College Project Management Certificate Program as of December 2009.

Work experience

Dec 2008Present

Lead Logistics Analyst

AT&T Mobility

·Supply chain interface to network management for order management, logistics, equipment supply, warehouse operations, returns, and results for $100 million of equipment for wireless network

·Manage end-to-end supply chain projects and material allocations for critical deployment sites in Texas and Arizona by utilizing “just in time” MRP supplier strategy which directly ties to install schedules

·Created a business intelligence reporting package which includes benchmarking, metric identification, dashboard preparation and performance measurements for monthly and year-over-year supply chain measurements

·Developed process flow maps for supply chain procedures

·Improved material allocation process to allow market customers visibility, which was not previously available in MRP reporting features

·Worked closely with all levels of field personnel to achieve market expectations, order management goals and install milestones

·Provide supply chain support including material planning process to minimize stock outs and ensure material requirements are met for five AT&T managed warehouse locations

Dec 2007Dec 2008

Operations Consultant

Owsen Enterprises, Inc

·Provided business consulting services to launch and lead retail startup store for newly formed company

·Led strategy across company to include talent management & succession planning, retail store implementation, project and construction management and leadership development

·Performed budget preparation, estimation and bids along with producing various proposals, planning and necessary contracts

Jan 2006Dec 2007

Supply Chain Analyst


·Provided Supply Chain data and metric reporting encompassing inventory management, order reconciliation / exception, and fulfillment

·Identified and analyzed supply chain issues and designed pragmatic solutions

·Developed and maintained departmental metrics through trend analysis using latest Six Sigma tools, driving efforts to achieve continuous improvement in customer satisfaction, efficiency and productivity

·Reviewed, analyzed and implemented transportation improvement plan of customer orders from fulfillment to receipt using DMAIC and DFSS processes

·Created process flow maps for local distribution center and supply chain

Jan 2005Jan 2006

Warehouse Manager

Allied Electronics

·Supervised four department managers and 130 employees of the Supply Management Team

·Processed and procured contract requisitions

·Supervised receiving and shipping of electronic material to inbound and outbound sites and customers

·Cultivated beneficial relationships with suppliers

·Developed strategies with suppliers to support operational goals

·Managed and controlled corporate inventory value of $44 million and operating budget of $20 million annually

·Utilized Six Sigma tools in identifying opportunities for improvements and increasing efficiencies in a fast-paced electronics warehouse operation

·Initiated and led Continuous Improvement Teams improving diverse opportunities such as supply chain, customer responsiveness, employee retention, internal communications and procedures

·Executed disposition of obsolete spare parts through sales history and on-hand quantities reducing inventory by over $15 million

·Developed a “Warehouse Coping Strategy” which reviewed current capacity to meet increased warehouse demand using DMAIC and DFSS recommendations

·Purged entire operation of all obsolete inventories, creating a 30% increase of space utilization and improved fulfillment flow

Dec 2003Jan 2005

Supply Chain Consultant


·Provided materials, logistics, procurement, distribution and transportation services to an International Jewelry (Fabulous Z, Inc) and CD/DVD Replication Manufacturer (Duplium, Inc)

·Assisted in the development of company-wide operations improvement programs, cost reductions and system and process configuration programs

·Coordinated international shipments of retail store goods from manufacturing points in China to the United States

·Worked with US Customs to ensure shipments cleared and remained on schedule for trade shows and retail stores

·Developed and maintained policies, procedures, and rules of engagement related to all aspects of operations and support, including approval requirements, escalation processes, and compliance with standard guidelines

·Led 2 Inventory System Conversions from internally designed configurations to a robust SAP and MAS500 ERP/MRP Supply Chain Systems

·Partnered with business leaders to turn growth strategies and product ideas into a marketable and sellable offers; leveraging supply chain capabilities

·Developed and maintained departmental metrics and dashboards month over month using latest Six Sigma methodologies

·Created numerous Supply Chain Performance Indicators including fill rate, various inventory reports, back orders and internal customer service reports

May 1998Sep 2003

Operations Manager

Lucent Technologies/Avaya

·Directed day-to-day logistical and distribution operations in Texas, Ohio, and Indiana including 3PLs

·Controlled $11 million in corporate inventory and $10 million annual operation budget

·Reduced inventory carry-cost 25% and increased available inventory 45% via implementation of a material returns process

·Documented standard operating procedures in compliance to ISO 9001:2001 standards with updating documents for ISO

·Spearheaded a management committee charged with driving corporate strategies and making key decisions Implemented a team to infuse accountability into culture; initiated pay for performance into the operation

·Implemented material returns process to move inventory back “into logistics pipeline” for repair and redistribution to field from weeks to days reducing inventory carry-cost by 25% and increasing available inventory by 45%

Negotiated transportation and labor cost associated with local and “hot shot” deliveries – realizing cost savings of $250K or 45% over a 1-year period

Dec 1995May 1998

Corporate Administrative Manager

Gemini Air Cargo
Managed operating budgets, facilities operations, purchasing, vendor contracts, construction, development, and implementation of MIS department. Developed overall administrative operation and MIS functions. Spearheaded 30% cost reduction for overall operations per year. Selected Contribution: •Organized and managed new headquarter facility construction and telecommunication project from inception to delivery, on-time and under budget.
Nov 1993Nov 1995

Supervisor, Facilities Services

Managed daily operations of corporate commercial facilities and distribution center. Led the supervision and control of general and operating budgets, facilities operations, purchasing, vendor contracts, construction projects, distribution management and overall space planning. Selected Contributions: •Implemented and improved upon turnaround time on maintenance service from 2 days to 2 hours by partnering with supervisors and employees by streamlining procedures and establishing employee incentive program for decreased customer complaints and increased productivity. •Created a new In-House Facilities Services Manual from ground zero that delivered real-time quality performance allowing service actions to capture, analyze and correct problems before impacting customers, resulting a reduction of repetitive work and defects by 41% per year.
Mar 1989Nov 1993

Operations Supervisor

Managed and directed daily operations of corporate facilities and distribution centers. Responsible for financial planning and forecasting of operating and capital budgets, MIS, contracts, purchasing, personnel, transportation, facilities and distribution management. Selected Contributions: •Negotiated transportation and labor cost realizing a cost savings of space storage fees of 45%. •Negotiated transportation and labor cost associated with internal moves realizing cost savings of $250K over a 1-year period




North Lake College

Certified Project Manager (CPM)

International Association of Project and Program Management (IAPPM)

Six Sigma Black Belt

Aveta Business Solutions

Six Sigma

Villanova University

BS/Master of Business Administration

Bristol University


Northern Virginia Community College

7 Certificates of Completion

US Army Reserves