Marcus Lang

  • Los Angeles US-CA
Marcus Lang

Summary

Applebees

  • Server
    • April 2010 - May 2010

Copper Caboose

  • Server
    • September 2007 - Feb 2010

Ventura Place

  • Server
    • September 2004 - August 2005

Interest

Hobbies & interest:

  • Writing music
  • Listening to music
  • Playing live
  • Helping others
  • Volunteering
  • Walking
  • Promoting

Objective

  • Work Hard
  • Show up on time
  • Get the job done in a timely & efficient manner
  • Customer satisfaction
  • Teamwork
  • Quickly adapt to change
  • Present useful/helpful ideas

Work History

Work History
Apr 2010 - Jun 2010

Server

Applebee's

Server position:

  • Take orders
  • Make change
  • Adapt to change
  • Provide quality customer service to guests
  • Being on your feet for long periods of times
  • Carrying multiple plates to table
  • Busing tables
  • Lift up to 30 pounds
  • Answer phone
  • Labeling food
  • Make desserts
  • Beer/Wine Knowledge
  • Knowledge of food temperatures
Sep 2007 - Feb 2010

Server

Copper Caboose

Server position:

  • Take orders
  • Delivering food
  • Seating/Greeting guest
  • Adapt to change
  • Provide quality customer service to guests
  • Being on your feet for long periods of times (up to 8 hours)
  • Carrying up to 20-30 pounds of plates on a single tray
  • Handling hot plates
  • Busing tables
  • Cleaning tables
  • Answer phone
  • Making salads
  • Making desserts
  • Vacuuming sections
  • Knowledge of beer
Sep 2004 - Aug 2005

Server

Ventura Place

Server position:

  • Take orders by memory (day of)
  • Provide quality customer service to guests
  • Being on your feet for up to 3-4 hours
  • Carrying multiple plates to table
  • Busing tables
  • Lift up to 30 pounds
  • Patients with the elderly

Education

Education
Aug 2005 - Jan 2009

Music Performance

Texas Tech University
Aug 2002 - May 2005

Lubbock High School

Skills

Skills

P.O.S System

Recently started using the P.O.S system about 3 months ago. Although it's not the simplest form of inserting orders, it's still efficient and useful.

Alhoa System

Aloha Instructor: As being part of one of the 4 trainers, I was mostly in charge of teaching the Aloha system to the new hires. On average, it took about an hour to teach plus an extra 30-45 minutes allowing the new hires to input orders and get use to the system first had.

Certifications

Certifications
Feb 2010 - Feb 2012

T.A.B.C License

Serve & Sell Alcohol in the state of Texas