Jennifer Ostrom

Work History

Work History
Sep 2006 - Feb 2008

Assistant Shift Supervisor - Lieutenant

Whiteville Correctional Facility

JOB DUTIES

  • Evaluates and verifies employee performance through the review of completed work assignments and work techniques.
  • Identifies staff development and training needs and ensures that training is obtained.Ensures proper labor relations and conditions of employment are maintained.
  • Maintains records, prepares reports, and composes correspondence relative to the work.Communicates, interprets, and applies departmental policies, and facility rules and regulations to subordinates.
  • Directs custody and security activities necessary to assure a safe environment.
  • Directs Corrections Officers in the enforcement techniques for prisoner discipline according to Tennessee Department of Corrections Policy and Procedure.
  • Conducts some in-service and pre-service training for employees.
  • Observes prisoners’ activities to detect unusual or prohibited behavior, which might be a threat to the security of the facility or the safety of prisoners, employees, or visitors.
  • Takes, receives, checks, and records periodic counts of residents.
  • Inspects through the use of visual observation, educational areas, vocational areas, food service areas, housing areas, recreational areas, etc., for violations of regulations or unsafe conditions, assuring the maintenance of prisoners’ safety, health, and discipline.
  • Directs the inspection of visitors, prisoners, or employees for contraband or weapons.
  • Observes and appropriately responds personally and through subordinates to “critical incidents” such as assaults on employees or prisoners, prisoner disturbances, or other situations threatening facility security; response may require use of non lethal munitions (ex. batons, stun shields, bean bag rounds, rubber pellets, etc) or gases. Serves as a squad leader during an actual or simulated riot, or any other emergency situation.
  • Directs and participates in periodic shakedown of buildings, grounds, and cellblocks to detect contraband or defects in the security system.
  • Acts personally and through subordinates to control disturbance and disorders, takes immediate control of the situation, and applies pre-need contingencies.

KNOWLEDGE, SKILLS, AND ABILITIES

  • Extensive knowledge of the rules, regulations, policies, and administrative practices of the Department of Corrections.
  • Extensive knowledge of problems associated with the extended confinement of large numbers of prisoners.
  • Thorough knowledge of standard procedures for maintaining security.
  • Thorough knowledge of riot control, the use of firearms, fire fighting equipment, and detection of contraband.
  • Thorough knowledge of training and supervisory techniques.
  • Thorough knowledge of employee policies and procedures.
  • Thorough skill in self-defense, the use of assigned weapons, and restraint procedures.
  • Ability to understand and follow complex oral and written directions.
  • Ability to think and act quickly and appropriately in emergencies.
  • Ability to supervise and assist officers in their duties.
Jun 2005 - Sep 2006

Secretary for the Chief and Assistant Chief of Security

Whiteville Correctional Facility

JOB DUTIES

  • Composes and types routine letters, memoranda, reports, minutes of meetings,numerical data, charts and forms.
  • Receives and screens telephone calls, takes messages, schedulesappointments for Chief of Security as well as Assistant Chief of Security and provides information to callers requiring knowledge of facility operations, supervisor's point of view, and theinterpretation and application of policies and procedures.
  • Schedules and arranges meetings and conferences for Supervisors and notifies interested parties; makes travel reservations as needed.
  • Proofreads and corrects prepared materials for correct grammar, format, completeness,and content.
  • Establishes and maintains office files, logs, indexes, control records, or otherinformation concerning the work under the supervisor's control.
  • Enters, retrieves, updates, verifies, and deletes information from electronic files.Takes minutes or recordings of meetings.
  • Sorts, opens, and distributes incoming mail to Supervisors; associates incomingcorrespondence with files or related materials needed for meetings, correspondence,and reports.
  • Maintains confidentiality of documents and information received.
  • Keeps informed of office details and advises management of problems.
  • Assists in the preparation of budgets and financial reports; prepares and monitorstimekeeping and other personnel records.
  • Determines needs and orders office supplies.
  • Operates standard office equipment.
  • Performs related work as assigned.

KNOWLEDGE, SKILLS AND ABILITIES

  • Knowledge of office practices, procedures, and computer software programs.
  • Knowledge of correct English usage and grammar.
  • Knowledge of the organization and composition of letters, minutes, reports, charts, and spreadsheets.
  • Knowledge of scheduling and coordinating travel arrangements.
  • Skill in typing from clear copy at a rate of 40 net words per minute.
  • Ability to follow, apply, interpret, and explain instructions and/or guidelines.
  • Ability to determine work priorities.
  • Ability to make decisions and take appropriate actions.
  • Ability to meet schedules and deadlines of the work area.
  • Ability to perform mathematical calculations.
  • Ability to communicate effectively.
  • Ability to compose routine correspondence and reports.
  • Ability to type.
  • Ability to operate standard office equipment.
Jul 2004 - Apr 2005

Senior Correctional Officer

Whiteville Correctional Facility

ASSIGNED DUTIES AND RESPONSIBILITIES INCLUDE:

  • checking equipment upon reporting to work,
  • ensuring it is accounted for and working properly
  • performing inmate counts and cell inspections
  • checking inmate tiers and conducting cell inspections
  • preparing reports, orders and paperwork
  • ordering supplies and forms
  • ordering sheets, pillow cases, and blankets from the laundry or property/intake
  • making entries in log books; keeping photo album updated with inmate photographs
  • inspecting for contraband 
  • Assisting officers on other tiers when needed
  • Keeping log of hours worked by inmates who work as porters
  • Overseeing assigned inmate porters and requesting new porters as needed and transferring hours and salary rates to payroll sheets
  • Having working knowledge of the Tennessee Offender Management Information System
Oct 2002 - Jul 2004

Correctional Officer

Whiteville Correctional Facility

JOB DUTIES AND RESPONSIBILITIES

  • Supervise inmates in housing areas
  • Respond to the scene of a disturbance or emergency
  •  Visually survey institutional grounds from an armed tower or central security area
  • Listen and watch for unusual sounds or sights that may indicate illegal activity
  • Work as an entrance gate officer and search visitors and vehicles for contraband
  • Maintain security and conduct periodic counts of inmates
  • Write incident reports
  • Transport inmates to court or medical facilities in the community
  • Control inmates to court or medical facilities in the community
  • Control inmate movement within the institution
  • Perform searches of inmates and their living quarters or work assignment locations
  • Performs duties as outlined in Wisconsin Department of Corrections (Oct. 2002 - Jan. 2003) and Tennessee Department of Corrections (Jan 2003 - present) Policies and Procedures.

Education

Education
Aug 1998 - May 2001

High School Diploma

Bolivar Central High School

Objective

 To obtain a position as an Executive Assistant/Administrative assistant with an exciting company.

Summary

  • More than six years experience.
  • Great knowledge of office practices and procedures; business  correspondence; recordkeeping systems; office machine    operation; English grammar including usage and composition;  telephone etiquette.
  • Exceptional ability to perform filing, receptionist, recordkeeping and other related clerical tasks.
  • Strong ability to exercise judgment and tact in dealing with the public and other employees.
  • Excellent ability to work under minimal supervision and prioritize work.
  • In-depth ability to clearly explain policies, procedures and regulations.
  • Remarkable ability to identify and correct errors in English usage, sentence structure and punctuation; perform basic arithmetic calculations.
  • Profound ability to provide direction to other clerical personnel.
  • Strong ability to work with a variety of people.
  • Remarkable ability to speak and understand the English language.
  • Proven ability to take and record dictation for letters, reports, and other correspondence and to transcribe these notes into finished copy, depending upon position.
  • In-depth ability to type correspondence and other documents in a variety of formats on a typewriter or personal computer from clear copy or rough drafts at a minimum of 35 words per minute or a speed necessary for successful job performance.
  • Uncommon ability to successfully pass various performance tests appropriate to position.
  • Excellent ability to use word processing equipment and/or software applications on personal computer.
  • Demonstrated ability to use personal computer to set up and enter data using computer applications.
  • Profound ability to maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include sitting for extended periods of time and operating assigned office equipment.
  • Immense ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions.
  • Strong ability to operate assigned equipment.
  • Enviable ability to make sound decisions in a manner consistent with the essential job functions.