Jonathan Koffler is a Senior Customer Service and Client Satisfaction Executive with more than 20 years experience in customer relationship management, call center management and process improvement. Most recently, he has served as the Director of the Abbott Diabetes Call Center. Jonathan’s strengths include problem-solving, organization, analysis, and leadership. He is known for his ability to improve productivity and build long term, profitable relationships. Jonathan has a proven track record of managing effectively in both large and small corporate environments. He is known for his use of Six Sigma skills and his ability to improve the bottom line with proven results.