Jonathan Koffler

Jonathan Koffler

Work History

Work History
Nov 2007 - Sep 2009

Director of Client Services Abbott Diabetes

ICT Group
Aug 2001 - Jul 2007

Director of Patient Services

Animas a Johnson & Johnson Company
Aug 2001 - Jul 2007

Director Patient Administration

Animas Corporation
Jan 2001 - Jan 2002

Patient Administration Representative

Animas Corporation
Jun 1976 - Aug 1999

VP Operations

PENN BOTTLE & SUPPLY COMPANY

Education

Education
1999 - 2002

MBA

Drexel University - College of Business and Administration
1974 - 1976

BS

Drexel University

Summary

Jonathan Koffler is a Senior Customer Service and Client Satisfaction Executive with more than 20 years experience in customer relationship management, call center management and process improvement. Most recently, he has served as the Director of the Abbott Diabetes Call Center. Jonathan’s strengths include problem-solving, organization, analysis, and leadership. He is known for his ability to improve productivity and build long term, profitable relationships. Jonathan has a proven track record of managing effectively in both large and small corporate environments. He is known for his use of Six Sigma skills and his ability to improve the bottom line with proven results.

Objective

I am a Senior Customer Service and Client Satisfaction executive with more than 20 years experience in customer relationship management, call center management and process improvement. My strengths include problem-solving, organization, analysis, and leadership.

I am known for my ability to improve productivity and build long term, profitable relationships. I am seeking a leadership opportunity where I can make a positive impact to the bottom line by influencing people both within and outside the company.

Certifications

Certifications

Green Belt Six Sigma

Drexel University