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Work experience

Aug 2008Present

Housekeeper

The Hilton Garden Inn
  • Responsible for providing the best hospitality to guests of the hotel.
  • Demonstrating both quality of service and leadership- Now responsible for training new employees after only five months of service.
Nov 2004Sep 2008

Server/Trainer/Carryout

  • Demonstrated Leadership and Quality Service and was given the opportunity to train new employees to enhance the customer experience.
  • Multiple roles within the restaurant, including: Serving, Hostess, Carryout, and Cash Handling.
  • Enhanced this experience by improving upon my communication, organization, and customer service skills.
Dec 2003Aug 2004

Inbound Sales Representative

West Communications
  • Focused on customer service skills, outlining details, assisting customers with orders and data entry.
  • Top seller of value-added services multiple times.
  • Given the responsibility of assisting other representatives with customer questions and service issues.
Sep 2002Nov 2003

Human Resources Assistant

LifeCare Hospitals of San Antonio
  • Gained valuable experience and taught to perform services for the H.R. Director including payroll processing, Worker's Compensation claim follow-up, benefits administration, recruitment efforts, and other organizational and clerical duties.
  • Hired as a full-time employee 09/02 after performing various duties through a staffing agency and becoming a valuable asset to the company.
  • Given charge of the Human Resources Department in the absence of the Director

Education

Oct 2006Nov 2008

Bachelor of Science

The University of Phoenix

Graduate with Honors, GPA 3.85

Jun 2005Sep 2006

Associate of Arts

Graduated with a GPA of 3.85

Aug 1993Jun 1997

High School Diploma

Springfield High School
  • Proud participation in the Junior Reserve Officer Training Corps (JROTC) program, where I learned honor, integrity, and leadership.
  • Member of the National Championship winning Drill teams in two categories.

Skills

Typing
I currently type 69 WPM with a 94% accuracy. I am exceptionally comfortable with computers, and truly enjoy putting this skill to work!
Microsoft Office Suite
I have broad experience with Microsoft Office Programs, both the 2000 and the 2007 versions, including PowerPoint, Excel, Word and Outlook. Please see examples of my skills with Excel and PowerPoint in the sidebar under the heading "For Your Review...".

For Your Review....

References

References are available upon request to protect their privacy on the Internet.

Summary

I have recently graduated with honors from the University of Phoenix, earning a Bachelor of Science in Business Administration, and am seeking a position that will allow me to use my newly acquired education and existing experience in a career I can enjoy! I have over two years of Administrative experience, and over six years of customer service experience. I am always seeking to learn new skills while improving on existing abilities.

Finding a career is not done with just resumes and phone calls anymore. The Internet and E-mail have become the primary sources of information in today's society, and this is my attempt to dive into that market as well. I am using this website not only to explain my previous employment and educational achievements, but also to provide examples of my work to highlight the skills I possess. I thank you in advance for taking time out to review my information, and look forward to hearing from you soon!

Interest

  • I am an avid reader of almost any Genre. Favorite books include Gone With the Wind by Margaret Mitchell, The Dark Tower Series by Stephen King, and Wicked by Gregory Maguire.
  • I enjoy keeping up with the current news, and often watch International news stations such as CNN to find out what is going on around the globe.
  • Computers are a passion of mine. I enjoy spending time on the Internet, as well as exploring and learning new computer programs on a regular basis. Currently, I'm trying to teach myself to use Microsoft Publisher and Sound Editing Software.
  • Finally, I enjoy creating slide shows set to music with pictures. I have found this to be a great way to share memories, celebrate occasions, or to honor a loved one. You can view examples of this work at the following website (you will need to download a small program that does not cost anything to view): http://www.photodex.com/sharing/viewalbum.html?bm=95976