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Top management consultant with six years of professional experience in managing and executing business processes improvement projects. Results oriented with solid experience in problem solving, communication and team building. Fluent in Spanish and English. Specialized in implementing best practices in business processes, policies and procedures; identifying and evaluating business risks and controls, and managing consulting projects.

Work experience

Jul 2006Jun 2008

Senior Associate


Successfully supervised and executed consulting projects for clients in the manufacturing, health care,

consumer goods, media, insurance, financial services, and energy industries.

  • Analyzed the process of commercial operations of a major utilities company and formulated a strategic plan to reduce customer service expenses by 5.5%. Advised on the implementation of automatic controls to ensure an adequate billing process, and reduce the risk of potential losses because of unbilled services.
  • Assessed IIA standards compliance of an Internal Audit department for a Health Care institution.
  • Planned, supervised, and executed accounts receivable, accounts payable, and payroll business processes and systems auditing engagements for 2 major Venezuelan health care laboratories.
  • Planned, supervised, and executed Currency Conversion projects for 2 major Venezuelan companies ensuring compliance with the Currency Conversion Law of 2007.
  • Optimized the procurement process of a major consumer goods company by streamlining activities, implementing workflow technologies and providing workshops to all departments involved.
  • Optimized business processes policies and procedures in procurement, planning and finance for a Chinese corporation in Venezuela. Supervised a 4 member team and managed the assigned budget according to each task’s complexity and members’ skills set.
  • Promoted to Supervisor in July 2008.
Jun 2005Jul 2006



Successfully executed audit and consulting projects for clients in the media, manufacturing, insurance, financial services, and energy industries.

  • Identified risks and evaluated controls for 7 major companies in Venezuela in the business processes of sales, procurement, inventory, payroll, fixed assets and calculation of loan interests.
  • Documented applied methodology and related findings to middle and upper management.
Aug 2003May 2005

Customer Team Systems Manager

Procter & Gamble de Venezuela

Implemented and maintained e-commerce, sales force automation and business analysis tools, for the indirect customers’ sales team in the Venezuelan Market Development Organization for the Andean Region.

  • Reduced the sales order cycle time for indirect customers by 80% through the implementation and training of e-commerce and sales force automation systems.
  • Planned, supervised, and implemented an Emergency Order Entry tool for the Venezuelan sales force.
Jul 2002Jul 2003


Procter & Gamble Latin America

Managed developers and users from 6 different countries, during the quality assurance implementation phase, to ensure that new system interfaces for the Latin American funds, met business and technical requirements. System interfaces were successfully implemented and used throughout the Latin American region.






Hult International Business School

Certificate of Excellence for Best Business Plan 

Vice President of the Hult Latin American Club 

Executive Directory of IT Consulting, Hult Consulting Club


Colegio San Ignacio de Loyola