Executive with senior management leadership skills, including strategic planning, customer relationship management (CRM), application development, infrastructure management, international operations, project management, team building, vendor management, contract negotiation, business development, joint ventures and strategic partnerships.
Strategist, visionary focused on cost controls, growing revenue and profit
·Provided the long term technology planning, support, implementation and troubleshooting for infrastructure and operational environment both domestic and international bureaus.
·Fully integrated SalesForce.com (CRM) with A/R and online Web site permissioning systems, capitalizing on emerging technologies that allowed sales team to sign-up and permission customers using smart phone devices in real-time.
·Conceived and implemented multi-year technology road map capitalizing on emerging technologies (Robot Server Application “RSA” and categorization / metadata enhancement engine) that yielded technology breakthroughs year-after-year. Revenue exceeded plan by 27%. Operating profit during the same period more than doubled. Implemented another phase of the technology road map that increased productivity by 338% overnight reducing staff and yielding exponential revenue growth.
·Proposed, initiated and implemented the redesign of the Knight Ridder/Tribune (KRT) Web sites to capitalize on untapped sales opportunities by leveraging new technology strategies and yielding a 422% increase in revenue.
·Led the acquisition, redesign and restructuring of a university-focused news product. The new Web site was launched as KRT Campus with administrator tools that reduced staff by 60% and increased subscriptions sales by 66%.
·Developed efficient workflows to provide real-time delivery of video and still photography to wireless devices.
·Doubled Blue Pixel’s net profit.
·Conceived an alternative syndication system to eliminate AP delivery of KRT wire copy for KR newspapers. Selected and negotiated vendor agreements for all KR newspapers that yielded a 50% cost savings. After the acquisition of KR by the McClatchy Company, I renegotiated vendor agreements extending them to the McClatchy newspapers.
·Key member of the KR corporate vendor management team that successfully bid and negotiated company-wide vendor agreements to replace expiring telecommunications and Internet contracts.
·Drafted and negotiated multi-million dollar, multi-year agreements with major digital camera manufacturers.
Team builder, successful manager
·Managed all technology, communication, body armor, training and 24X7 support for more than 50 of Knight Ridder’s award winning war coverage journalists deployed in and around Iraq during the Iraq War.
·Capitalized on emerging technology during the Iraq War to ensure uninterrupted and timely filing of stories and images that gave Knight Ridder the competitive edge in breaking news coverage.
·Worked with architects to design and implement construction of new office space and data center.
·Led the successful merger and relocation of the McClatchy Washington office and rebranding efforts.
·Oversaw hiring and relocation of the Newscom technology team from Los Angeles to Washington, D.C. and later from Washington, DC to Salt Lake City, UT.
·Senior project manager for the KRT and KR Washington Bureau office relocation.
·Led the successful merger of KRT and KR Washington Bureau technology departments.