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I am the Coordinator of Research & Instruction Services at College of the Holy Cross, and serve as the library liaison to the Classics, Religious Studies, and History departments, as well as the Core Human Questions cluster of the College's first-year Montserrat program. I am the chair and organizer of the Library Advisory Board, and also head up the Libraries' Teaching & Learning Team which addresses strategic planning and projects for the future of our instruction program. 

Work History

Nov 2014Present

Coordinator of Research & Instruction Services

Increase the Libraries’ integration across the curriculum by reaching out to faculty, designing and conducting targeted library instruction sessions, and developing LibGuides and other instructional materials. Build campus connections by serving as liaison to the Core Human Questions Montserrat and Librarian for Classics, Religious Studies and History. Facilitate and strengthen the Libraries’ connection with the Montserrat program by meeting with Cluster Directors and advocating for library involvement in students’ first-year learning experience.


Facilitate research and instruction activities across library departments. Lead the library’s Teaching & Learning Team in identifying and developing projects to support the Libraries’ instructional objectives, including a proposal for a one-credit information literacy course, tutorials, and an assignment bank. Collaborate with the Head of Research & Instruction Services to collect data for and design new methods of assessing library services and programming and their educational impact. Collect and compile reference and instruction statistics for use in annual reports.

Provide research assistance through rotating face-to-face reference desk coverage, chat assistance for the Holy Cross community and AJCU consortium, text and e-mail reference, and individual appointments (nearly 100 in 2014-2015) through the Personal Research Session (PRS) program.  Coordinate scheduling for the PRS program and other logistics for the PRS program, and assist the Head of Research & Instruction Services in coordinating all modes of reference coverage including liaising with the AJCU VR project. Develop, administer and assess a weekly worksheet-based training program for 9 student reference workers.

Aug 2013Oct 2014

Research, Instruction & Outreach Librarian

Worked with faculty to design and conduct targeted library instruction sessions while building campus connections through liaison work. Provided face-to-face, text and e-mail research assistance, including Personal Research Sessions. Additionally offered chat assistance for both the Holy Cross community and AJCU consortium. 

As chair of the Outreach & Engagement Team, led staff in developing a comprehensive outreach program for the Libraries. Additionally, represented the Libraries at Admissions Open Houses and other campus events. This included refining the Libraries’ digital presence by improving the website (via an extensive usability study), maintaining a presence on Twitter and Facebook, and developing a new presence on Instagram. Implemented new methods for assessing library services and programs, including the Student Advisory Committee.


Aug 2011Aug 2013

Graduate Library Preprofessional

As Embedded Librarian for approx. 80 freshmen (2012-2013)/co-teacher with professional librarians (2011-2012), collaborated with graduate instructors to develop instruction and met with students individually.  Offered research assistance to a variety of patrons in-person and via phone, email, and instant message. Developed and maintained a variety of LibGuides and instructional resources. Worked with Electronic Services staff to design, administer and analyze an internal website usability study.

May 2010Aug 2012

Volunteer Digital Project Technician

Assisted with digitization of valuable Syriac and other Near Eastern Christian materials for 40+ hours over three months. Digitized books selected by collection Curator using flatbed book scanners and performed quality assurance checks.


Research Assistant

Worked under the supervision of/in collaboration with Professors Thomas R. Martin and D. Neel Smith. Examined variants between six critical editions of an ancient Greek text, and prepared XML editions of each text using TEI encoding guidelines to reflect identified variants. Categorized and cataloged each variant, then analyzed advantages, disadvantages and particular characteristics of each edition using collected data.

Dec 2007Oct 2008

Project Assistant, Digital Archimedes Palimpsest

Project data available at:

One of 10 students selected for the Holy Cross team, under the supervision of Professor D. Neel Smith. Assisted in creation of an XML edition of the Archimedes Palimpsest manuscript, using TEI encoding guidelines to represent scholarly transcriptions of the manuscript.  Also documented inconsistencies between project transcriptions and earlier readings of the manuscript. 

Poster's Arts & Crafts

Sep 2005Aug 2011

Sales Associate

Assisted customers in designing craft projects by assessing project needs and limitations, identifying appropriate materials, and providing instructions for use.  Handled customer questions, complaints, etc., and performed opening/closing procedures in owner’s absence.

Publications & Presentations

 Whelan, J.L.A. (2016). “Making reference personal: Student and faculty outreach through Personal Research Sessions.” Presentation given at “Bridging the Spectrum: A Symposium on Scholarship and Practice in Library and Information Science,” The Catholic University of America, Washington, D.C. Link

Russell, S., Whelan, J.L.A., Zvir, T., Booher, D., & Gunn, K.B. (2016). “Are We Serving Our Faculty? Comparing STRS Faculty Citations and Library Holdings, 2006-2012: An Update.” Poster presented at “Bridging the Spectrum: A Symposium on Scholarship and Practice in Library and Information Science,” The Catholic University of America, Washington, D.C. Link

Whelan, J.L.A. (2015, Aug 20). “Personal Research Sessions: A consultation-based program for research support.” Library Connect Newsletter 13(7). Link

Adams, J.L. & Wilson, L. (2015, June). "LibFest: Getting the Word Out About Library Services and Staff." Presentation given at the ACRL New England Access Services Interest Group (ASIG) workshop, "The "M" Word - Marketing!," New England Institute of Technology, East Greenwich, RI. Link

Adams, J.L. & Hibbler, L.  (2015, March).  “Reference Resilience: Balancing sustainability with customized and effective research support.”  Poster presented at The Association of College & Research Libraries (ACRL) 2015 Conference, Portland, Oregon. Link

Russell, S., Adams, J.L., Zvir, T., Booher, D., & Gunn, K.B. (2015, February).  “Are We Serving Our Faculty? Comparing STRS Faculty Citations and Library Holdings, 2006-2012.”  Poster presented (in absentia) at Bridging the Spectrum: A Symposium on Scholarship and Practice in Library and Information Science, The Catholic University of America, Washington, D.C. Link

Adams, J.L. (2014, February). "Librarian perspectives on understanding faculty needs: Exploring nontraditional partnerships." Panel presentation given at the North East Regional Computing Program (NERCOMP) workshop, "Understanding what faculty want from librarians: Active listening, outreach, and action," College of the Holy Cross, Worcester, MA. 

Hibbler, L. & Adams, J.L. (2013, December). "Delving into scholarly conversations: Moving away from the search and retrieve model of database searching." Presentation given at the New England Library Instruction Group (NELIG) 2013 Winter Meeting, Wheelock College, Boston, MA. Link

Adams, J.L. & Gunn, K.B. (2013). “Keeping up with…Digital Humanities.” Association of College & Research Libraries. Link

Adams, J.L. & Kent, A.J.A. (2013, February). “Studies in embedded librarianship in first-year undergraduate programs." Poster accepted for presentation at Bridging the Spectrum: A Symposium on Scholarship and Practice in Library and Information Science, Catholic University of America, Washington, D.C.  Link

Adams, J.L & Gunn, K.B. (2012).  “Digital Humanities: Where to start.” College & Research Libraries News, 73 (9), pp.536-569. Link


Aug 2011Aug 2013

Masters in Library & Information Science

Recipient of Graduate Library Preprofessional Scholarship
Beta Phi Mu inductee, Iota Chapter, 2014

Aug 2006May 2010

Bachelor of Arts in Classics, summa cum laude

Rev. Henry E. Bean, S.J. Classics Scholar
Phi Beta Kappa, Pi Chapter, 2009 

GPA: 3.91/4.0
Rank: 10/715

Jan 2009May 2009

Semester Program in Archaeology & Classical Studies

Program included travel in Italy, Tunisia, and Greece; coursework in Roman topography, geography and history; Latin literature; and Italian language. 


Microsoft Office
Includes MS Word, Excel, PowerPoint, Publisher, Access. 
Beginning speaking proficiency, Intermediate reading proficiency. 
Beginning speaking proficiency, Intermediate reading proficiency. 
Ancient Greek [Reading Knowledge]
Latin [Reading Knowledge]

Honors & Awards

Right to Research Coalition - Generation Open Grant (co-application with Lisa Villa), 2014

ACRL 2013 ProQuest Support Staff Scholarship

Committees & Service

Library Student Advisory Committee, Chair & organizer
College of the Holy Cross Libraries, 2014-present

Library Teaching & Learning Team, Chair
College of the Holy Cross Libraries, 2014-present

Web Redesign Advisory Team, Member
College of the Holy Cross, 2014-2015

Library Outreach & Engagement Team, Member
College of the Holy Cross, 2015-present; Chair 2014-2015

Holy Cross Club of Greater Worcester Executive Board
Social Media Coordinator (2014-present), Secretary (2014-2015) and Member (2013-present),