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Work experience

Mar 2009Dec 2010

Account Executive

Ikon Office Solutions

Analyzed constant changes in products and market conditions to help address customer concerns

Developed business plan to help organize and guide all sales plans and goals

Consistently exceeded all sales goals and expectations, reaching 137% of plan in past quarter and over 100% year to date

Contacted 50 current and new customers a day to generate business through cold calling, meeting, phone calls,   and account reviews

Sold a wide range of hardware and software solutions to accounts within my assigned territory

Used consultative approach to build solutions that fit the customer’s needs and allow them to run their business   successfully

Negotiated deals while maximizing margin by leveraging my team of solutions consultants, production           specialists, and technicians

Worked cooperatively with a team to meet organizational goals

Completed quarterly account reviews to ensure customer satisfaction

Dec 2006Mar 2009

Cytogenetic Technologist

Ameripath Northeast

Promoted from technician to technologist ahead of peers due to persistent strive toward patient care and career   development

Trained new employees in all laboratory procedures

Developed new protocols that increased that quality and rate of genetic testing

Assessed genetic abnormalities and compiled reports on findings

Evaluated interdepartmental reports and adjusted protocols accordingly

Collaborated with cytogenetic staff to maintain steady work flow and high rate of productivity


Sep 2002May 2006


University of Connecticut