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About Me


  • Ten years experience as a recruiter for high-volume, fast-paced call centers
  • Working knowledge of compensation and benefits, employment law, and employee/labor relations
  • Maintain excellent relationships with all levels of management as well as co-workers, vendors, and clients
  • Ability to coordinate, analyze, observe and make decisions to meet time sensitive deadlines
  • Detail-oriented with ability to multi-task, prioritize and organize work duties

Work experience

Jun 1997Dec 2004

Senior Recruiter

  • Full life cycle recruiting to include sourcing (both traditional and non-traditional methods), screening, computer assessments, interview process management, background checks, and final offers
  • Consistently filled an average of 2 classes (15 - 20 new hires each) per month while also managing internal job requisitions
  • Worked closely with Call Center Managers, HR and Recruiting Managers to determine staffing needs and plans for achieving objectives
  • Trained Managers and Team Leads in behavioral interviewing techniques
  • Facilitated interview debrief meetings, alumni training and focus groups
  • Compiled recruiting data in weekly, monthly and annual reports for use in staff forecasting and retention analysis


Sep 1992May 1996

Bachelor of Arts

University of Colorado at Colorado Springs


Computer Skills Advanced skills in Microsoft Outlook, Word, Excel, Power Point, Access, PeopleSoft, Crystal Reports, several different recruiting databases, and web page maintenance Created Word and Power Point templates for management reports, proposals, and other projects as assigned Maintained client databases and ran queries to prepare reports and mailing lists



Apr 2009Present

Coaching For Commitment

Inside Out Discovery
Dec 2008Dec 2011

Professional in Human Resources

Human Resources Certification Institute