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Summary

I am a graduate of the C.T. Bauer College of Business, University of Houston, who majored in Management Information Systems. I am currently working as a System Engineer for Cerner Corporation in Kansas.

I have previously held several officer positions, while also taking active roles by being part of several committees that has impacted community growth within multiple student organizations. While helping other students, working part time, and being enrolled as a full-time student, I excelled in my classes when I was at the university and also gained effective business-personal skills.

With the experience from my previous jobs and the classes provided by the university, I have learned and been exposed to several programming languages, technologies, applications and also have gained consulting skills.

Work Experience

June 2016Present

System Engineer

Cerner Corporation
  • Configures and maintains over 1000 production Linux servers using Chef automation tool.
  • Drives testing of newer technologies and designs improved architecture for better solutions delivery to clients.
  • Identifies where applications or hardware is having performance/reliability issues; analyzes and formulates a proposed method to correct issues.
  • Creates and modifies Chef cookbooks, recipes, environments and roles using Ruby and JavaScript (Github).
  • Installs, maintains, supports, or manages Cerner solutions and layered software for continuous delivery.
  • Educates clients and colleagues; created over 500 pages of documentation (Atlassian Confluence); trained new employees using the documentation created.
  • Coordinates with client for the testing of environment functionality (vSphere).
  • Tracks improvements, issues and bugs using Atlassian Jira, BMC Remedy, Splunk and Zabbix.
  • Delivers long-term support and management; troubleshoots and resolves issues daily including weekends.
  • Scans servers for vulnerabilities using Nexpose and patch them periodically.
Feb 2015Mar 2016

Amerishore Associate Consultant

Neudesic
  • User Experience & SharePoint Support Specialist, HESS Corporation
    • Custom Application Development & SharePoint Support for Fortune 100 Oil & Gas Corporation
    • Tier 2 technical support for user base of over 3000.
    • Addressed operational issues using ServiceNow tracking software and other various tools (TFS, Visual Studio)
    • Administered and supported various servers in order to create, update and modify 100+ web applications and custom SharePoint solutions (SQL Server Management Studio, MS SQL Server 2008 & 2012 R2)
    • Resolved bugs and added features to web applications using SQL, C#, VB .NET, ASP .NET, XML and HTML
  • Project Lead, Internal Educational Curriculum
    • Redesigned the existing onboarding curriculum of the company to train new hires more efficiently
    • Created guides, labs and tests on multilevel SharePoint, SQL, QA, ASP .NET, SSRS and Consulting topics
    • Integrated all content to the company’s Learning Management System (LMS)
  • Support Analyst, ACS Xerox
    • Provided real-time support to 14 different sites by remotely monitoring numerous pass/fail thresholds and addressing potential risks.
    • Gathered and managed data using Microsoft Excel.
    • Maintained 360SmartView application and reported bugs to Xerox and Kapsch developers.

Skills

Leadership

Served as an officer in multiple student organizations.

Collaboration

Worked on several projects at school and work with varieties of personalities.

Chef

Automated deployments in Linux at Cerner Corporation

Linux

RHEL 6.8 to 7.4

OL 7.4

SharePoint

Used SharePoint sites for all projects at Neudesic

Agile Methodologies

Led a team to successfully manage a project using Scrum Methodology.

Piloted a Virtualization project using Kanban Methodology.

Citrix, Remote Desktop Services, TeamViewer

Tools used for connecting to servers and other remote computers during my employment

Visual Studio & TFS

Fixed issues and added features for web applications using these tools

SQL, SQL Server 2008 & 2012 R2, SSMS

Database Management for Hess Corporation

Microsoft Tools

Outlook, Word, PowerPoint, Excel, OneNote, Onedrive, Lync, Skype, Teams

Internet Information Services

Created and managed websites on IIS.

MS Azure

Created websites and VMs

Leadership Experience

Fall 2015

Administrative Vice President

Management Information Systems Student Organization (MISSO)

  • Served as the chief advisor to the President.
  • Facilitated communication between the President and other officers.
  • Organized a banquet for over 100 members of the organization including professors and the Dean
Fall 2015

Technology Officer

[email protected]

  • Maintained the organization's website
Spring 2015

Media Officer

Management Information Systems Student Organization (MISSO)

  • Designed promotional flyers and banners for over 30 professional and social events
  • Created weekly newsletter and managed subscription service
  • Promoted workshops, socials, and professional meetings using social media and website
  • Photographed all of the events hosted by the organization
Spring 2015

Graduate

Bauer Leadership Council (BLC)

  • Cultivated leadership and networking skills in order to serve members and collaborate with fellow officers
Spring 2015

Historian

[email protected]

  • Photographed all of the events hosted by the organization
Fall 2014 - Fall 2015

Fundraising Committee | Operations Committee | Technology Committee Member

Management Information Systems Student Organization (MISSO)

  • Cooperated with committee of 20 to organize 6 bake sales and bake parties per semester
  • Collaborated with team of 10 to set up tables, provide refreshments, and greet sponsors and members for up to 20 professional meetings per semester
  • Tested new features and update the organization website with upcoming events

Education

Jan 2013Dec 2015

Bachelor of Business Administration in Management Information Systems

C.T. Bauer College of Business, University of Houston, Houston, TX

Relevant Courses: 

  • Introduction to Computers and Management Information Systems (MS Office)
  • Systems Analysis & Design (SDLC, UML Models)
  • Info Systems Dev. Tools (Java)
  • Transaction Processing Syst. I (HTML, JavaScript, CSS and XML)
  • Bus. Apps. of Database Management I (ER Model, SQL)
  • Info Technology Project Management (Agile Development, WordPress)
  • Admin of Computer-Based MIS
  • Energy Trading Systems (GasPro, Citrix)
  • Cloud-Powered Mobile App Development (Azure, WordPress, Windows Mobile App)
  • Open Source Systems (Linux, CentOS, Proxmox)
Aug 2011Dec 2012

Core Courses

Wharton County Junior College, Sugar Land, TX

Honors and Awards

Fall 2014, Fall 2015 Dean’s List
Spring 2009 Rashtrapathi Scout (Eagle Scout)

Miscellaneous

Experienced in Automotive Shop Management Softwares (WORLDPAC speedDIAL, Nexpart)

Languages: Written and oral fluency in English and Malayalam. Conversational proficiency in Hindi