• Bristol Connecticut

Jason Jarusinsky


I am currently looking for a challenging and rewarding leadership opportunity.



Sep 1995 - Mar 1997
Tunxis Community Technical College


Work experience

Work experience

General Manager

Sep 2014 - Jun 2015
Fancy Burgers and Franks
  • Trained entire staff prior and during opening including Point of Sale computer system, proper food preparation, guest relation skills, cooking responsibilities, and quality control.
  • Certified Food Safety Specialist by Serv Safe as of 01/19/2015
  • Maintained weekly running schedule for entire staff
  • Responsible for ordering from multiple vendors
  • Ensured all guest relation gaps were handled promptly and to a guests satisfaction
  • On-call 24/7 for staff questions and covering shifts due to staff call outs
  • Handled staff continuing education, questions, and complaints promptly
  • On-site 74% of open hours to public
  • Created all staff shift responsibilities and reminder sheets


Team Lead

Aug 2010 - Aug 2014
  • Responsible for multiple inbound patient/provider phone queues for the RCC
  • Addionally processed both fax and portal queues
  • Assumed Team Lead position in August 2011 for a team of 12-17 Customer Service Representatives

  • Responsible for escalated phone call assistance
  • Ensured all team members adhered to phone schedule in order to meet or exceed service goals
  • Promoted to Supervisor over a team of 20 temporary employees in Jan 2012
  • Responsible for employees training and understanding of CareCentrix policies
  • Conducted weekly quality audits for all employees and conduct monthly 1x1's with staff
  • Oversee transition from temporary employee to permanent staff for top performers
  • Reassigned to Team Lead position in April 2012 once Temporary assignment ended

Senior Business Analyst/Associate Manager

Aug 2001 - Mar 2008
Hartford Life and Annuity Insurance Company
  • Oversee Market Conduct Exams per formed by state compliance officers
  • Updated internal compliance procedures
  • Developed/updated procedures for multiple Account Management teams including financial adjustment, dedicated phone teams, new business, and exchange/transfer
  • Successfully completed MARKS program (Leadership Accumen)
  • Rotated within The Hartford learning multiple departments within indivdual and group annuities
  • Attended multiple workshops/seminars/classes involving different facets of leadership/coaching
  • Lead Dedicated high volume Edward Jones/Morgan Stanley phone team
  • Conducted quality audits, annual reviews, and coaching with staff

Corporate Trainer

Aug 1995 - Jan 2000
Brinker Corporation
  • Responsible for training new staff on all kitchen functions and menu upon opening of a new store in the south west region
  • Worked with new staff upon opening to ensure quality standards
  • Set up all kitchen areas to meet all safety standards
  • Certified on all kitchen stations as a trainer