Jitendra Barick

  • Hyderabad Telengana

Asst manager housekeeping (Radisson hotel high-tech city)

Summary

To excel in the service industry by dedicatedly working towards guest satisfaction, as well as equipping myself as a budding business leader. I would like to project myself as a valuable asset in bringing a positive change in the hospitality industry and to my motherland.

Education

Education
Jul 2006 - Jul 2009

IHM Kolkata

IHMCTAN-Kolkata Passed 3rd Year N.C.H.M.C.T. Examination with 59%

* Passed 10th examination with 72%

* Passed 10+2 examination with 42%

* Completed MBA degree from SMU in operation management with 65%.

Work History

Work History
Sep 2015 - Jul 2016

Asst Manager Housekeeping

Radisson Hyderabad

Job profile-As Asst housekeeper my responsibilities include:

Key operational responsibilities: :: Implement & monitor company policies, standards & procedures.

:: Periodically review the SOP's of housekeeping deliverance to the same.

Monitor adherence to safety, hygiene & cleanliness standards ::

Guest interaction to obtain feedback on opportunities' keeping the guest interaction mind.

:: Responsible for training & multi-skilling of the staff.

:: To inspect all areas for cleanliness &safety on a daily basis

:: Monitor grooming & hygiene standards of the department.

:: Ensure that the environmental policies are implemented

:: Provide defect free rooms along with timely service to the guest.

* Making roaster for the department.

* Making linen report for the department.

* Making uniform report.

* Making minibar sales report.

* Making MIS report for the housekeeping operation.

* Making ppm report in-coordination with engineering department.

* Arranging departmental communication cascade.

* Overall in charge of extra-curricular activity in every month for the department.

* Making cost tracking report.

* Maintaining garden with horticulture department.

* Maintaining guest service tracking system.

* Making budget for the department in coordination with HOD and finance department.



Jul 2015 - Aug 2015

ASST MANAGER

RAMADA UDAIPUR
Jul 2012 - Jul 2014

Guest Service Executive

Lemon tree premier
Sep 2011 - Jun 2012

Housekeeping Executive

Leo meredian
Jul 2009 - Sep 2011

Housekeeping Superviosr

Hyatt Hyderabad(ISTA)

Certifications

Certifications
Jun 2014 - Present

HK trainer

Certified trainer of housekeeping department

HK 101 CERTIFICATE  FROM HEAD START.

Jul 2012 - Jul 2014

Operation management

MBA

Operation management

Mar 2007 - Jun 2007

Training in all the core department

Club Mahindra hotels and resorts.

Skills

Skills

Computer and PMS

IDS Property management software.

PMS

* Fidelio

* MS office

* Opera

* Touché (mini bar, laundry billing)

* Micros (mini bar, laundry billing)

* Portal (Hotel management software).

* Prolific (store operation).

* Microsoft excels.

* Microsoft PowerPoint.

Achivements

Passion and Activities

Social Activities-Associated with an N.G.O (Lutheran world service) for rescue and rehabilitation because my village is situated near Bay of Bengal.

Hobbies and Interests:

:: Listen to news (NDTV, TIMES NOW),

watching Hollywood movies,

I am a cyclist. (Love to ride and participate in cycle racing) Linguistic Abilities:

::ENGLISH fluent, HINDI fluent, BENGALI fluent, ORIYA fluent

CHARACTER TRAITS

  :: Good communication skill

:: Pleasing personality

:: Single minded devotion towards goal

:: Believes in loyalty to one's organization

I hereby declare that the above information or particulars are true & correct to best of my knowledge & belief.