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Executive Summary

Jimmy Sengdetka is an Army Veteran with a professional experience in managing, team building, troubleshooting, and advising. Jimmy's experience makes him a key asset in any organization capable of adapting to ever changing circumstances. Throughout his professional career he has supervised and trained employees throughout the organization, greatly impacting the productivity of the employee and the organization as a whole. Not only was he supervisor, but he served the role as an technician providing quality services to different companies throughout the nation. 

Jimmy Sengdetka is currently attending Hawaii Pacific University pursuing his undergraduate degree in Marketing, with a 3.5 GPA. Upon completion of his undergraduate he will continue to attend at HPU and obtain his MBA,

Key Strengths

  • Bilingual:  Proficient in English language and Laos.
  • Experience in teaching online and to large groups of people.
  • Advance analytically skills to troubleshoot and configure software and hardware on technological devices.
  • Strong organizational and interpersonal skills.
  • Experience in using data managing software.
  • Experience in public relation building.

Work experience

Feb 2013Present

Information System Analyst

U.S. Army Reserve
  • Customer service representative traveling to different company’s assisting and troubleshooting devices for customers and senior leaders.
  • Backed up important documents and encrypted files on customers personalized laptops.

  • Developed LAN centers for company operations.
  • Prepared important documents for customers to obtain special privileges and computer accounts.
Jan 2008Jan 2012

Telecommunications Technician

U.S. Army
  • Install telecommunication devices into mobile vehicles and buildings.
  • Supervised, trained, and evaluated companies in communication operations.
  • Developed contracts for customers to abide by.
  • Oversee employee work ethic to ensure the company runs efficiently.
  • Teach companies on self operated tactical communication devices.
  • Maintained and inventoried equipment worth over one-hundred thousand dollars.
  • An advisor for company managers on readiness, employment, accountability, and sustainability of network systems, and tactical communication systems

  • Documented incoming personnel and supplies.

  • Analyze and evaluate customer concerns to resolve their problems.
  • Negotiate deals between customers to better serve both parties.
  • Experience in reading a blue print.

honors & Awards

  • Letter of Recognition from congress (2011)
  • Army Good Conduct Medal (2011)
  • Army Commendation Medal (2010)
  • Certificates of Achievement (2010)


Jan 2013Present

BSBA in Marketing

Hawaii Pacific University
  • Expected graduation is summer of 2015
  • Current GPA of 3.45


Michael Marcum (IT Manager)


Alex Mendez (Police Officer)


Christian Kamelo (Electrician)