Download PDF

Business Systems Analyst

Senior Business Analyst with over 20 years implementing solutions for numerous purchasing and supply chain appliers with vast experience in all areas of the development life cycle, including gathering user requirements and converting them into system specifications throughout the full software development life cycle projects.  Deep analytical and problem-solving skills.  A strong liaison between the business partners and developers.  Areas of expertise include:

  • Requirements Gathering and Analysis    
  • Application Development and Support
  • Data and Systems Analysis
  • Technical Support and Training
  • Software Quality Assurance
  • Project Management
  • Programming


    • Database Tools: File-Aid (DB2 and IMS), QMF, SPUFI
    • Databases: DB2, IMS DB, Microsoft Access 2016, Oracle, Teradata.
    • Enterprise Software: HP QC / ALM, Microsoft TFS, Microsoft Sharepoint, Microsoft Teams
    • Mainframe Tools: Abend-Aid, CA-7, CA Endeavor, Changeman, File-Aid TSO, QA Hiperstation, RACF, Strobe, TSO/ISPF, Xpedite
    • Operating Systems: IBM z/OS, Linux, Windows.
    • PC Tools: Basalmiq, DOS, Microsoft Office 2013, Microsoft Project, Visio, GnuCash
    • Programming Languages:  COBOL, HTML, JCL, Java, JavaScript, Perl, PL/I, SQL, Visual Basic for Applications.
    • Software Development Methodologies: Agile/Scrum, Waterfall


      Visual Basic / VBA
      Using Visual Basic to develop calculators and analytical tools using MS Excel / VBA to assist the buyers in analyzing steel material prices. 
      Microsoft Office 2007-2016

      Develop calculators and analytical tools using MS Excel / VBA to assist the buyers in analyzing steel material prices.  Worked with the GM steel management team to determine requirements for those tools.  Ensure the calculators and analytical tools operated using Microsoft Office 2003, 2007, and 2010. Supported GM's Steel Master File, using Microsoft Excel and VBA. Used Microsoft PowerPoint for presentations and handouts, and Microsoft Visio for diagrams and to document process and workflows. 

      Project Management / Leadership
      Led the implementation of enhancements to various purchasing and logistic systems. Gather requirements from the business customers Develop project plans and tracking plans using Microsoft Project. Conduct status meetings, Collaborating with the development team, on site and offshore, to ensure development tasks are completed on time. Monitor projects to ensure completion on schedule and within budget. 
      Experience with the following mainframe skills and tools, which have been used at extensively at EDS, K-Mart, and Ford Motor Company: COBOL JCL DB2 SQL IMS - Online, DB, DLI File-Aid (IMS, MVS, and DB2) SPUFI Xpediter Abend-Aid CA-7 Strobe QA Hiperstation Changeman

      Develop Java desktop applications using Swing Framework and NetBeans IDE 6.8 through self-study.  Obtained knowledge to perform the following. Upload and download application using Project Kenai, Sun's collaborative hosting site for open source projects. Developing database applications using JDBC and Apache Derby. 

      Work experience

      Aug 2014Present

      Business Analyst - Metal Purchasing and Resale Systems

      General Motors
      • Business owner for General Motors material resale contracting system (ORCID) supporting steel and aluminums, 100 commodity buyers, and users from 15 mils and 65 stampers, with raw material purchases of steel and aluminum of $4 billion annually.
      • Led the implementation of numerous enhancements of the ORCID application to support the growth of the aluminum and steel resale business. Developed requirements and solutions for the major enhancements based on input from the business users, purchasing and finance, and the development teams.  Conducted training sessions with the users, GM buyers and suppliers.  Developed and conducted user acceptance testing, Developed user documentation.  Provided user support to buyers and suppliers. 
      • Launched 60 stampers onto ORCID’s MACR process, a process accessible via Covisint web portal to allow stampers to submit material requests into GM's material resale program.
      • Developed reports to ensure the resale contracts and assembly contracts were correctly identified and linked.
      • Developed and maintained numerous Excel and Access VBA applications to aid buyers in analyzing and negotiating steel prices with the suppliers and track budgeting.
      • Developed desk procedures to determine volume forecasts for resale materials.

      Technical Environment:  Windows 7/10, Office 2013/16, HP ALM, Tableau, DB2/SQL, Microsoft TFS, Microsoft Teams/SharedPoint, Basalmiq

      Jan 2011Jul 2014

      Finance/IT Consultant - Risk Advisory Services

      Experis Finance
      • Defined and implemented new functionality for GM’s steel contract database to allow buyers to calculate steel purchase prices online.
      • Resolved complex data and price variances from various supply chain and financial systems. Reduced GM’s financial variances between their systems by 95%.

      Technical Environment:  Windows 7, Office 2013, HP ALM, Visio, DB2/SQL, Tableau

      Apr 2009Dec 2010

      Business Analyst (Ford Motor Company)

      • Installed changes to support the launch of new service centers for the 11 European countries. Gathered requirements from each service center and transformed them into technical specifications.
      • Coordinated the implementation of numerous enhancements. 
      • Liaised with the European and North American business support teams to resolve numerous customer-related issues for Ford's purchasing systems.

      Technical Environment: COBOL, JCL, DB2, IMS DB, SQL, Xpediter, Changeman, SPUFI, CA Telon, CA-7, Mercury TestDirector, MS Office.

      Jan 2001Mar 2009

      Systems Analyst at Ford Motor Company – Material Cost Accounting System

      • Team Leader for 10 employees on the Ford Motor Company Account. 
      • Organized the Mainframe Specialty group for the Compuware Professional Services' Michigan branch.  Coordinated monthly meetings and presented various mainframe topics.  Assisted employees on the Ford Motor Company account in resolving mainframe-related issues. 
      • Created procedures for entering and executing test plans using HP QC to comply with Ford's Quality Control procedures.  Mentored lead developers and offshore staff to ensure procedures were followed.
      • Developed the monthly software migration process to conform to Ford's corporate change control procedures. Conducted reviews prior to implementation to ensure full compliance with auditors.
      • Led the development of disaster recovery and business continuity plans for Ford’s North American supply chain systems.  Worked with various system leaders in developing their specific plans which were incorporated into Ford's manufacturing systems plan.  Tested plans to ensure full application recovery.
      • Completed the transition of one of Ford's material cost reporting systems from an application using Microsoft Access and Teradata to Business Objects for 80 manufacturing plants in North America, Europe, and Australia to address security control issues.  Worked with users to transition to the new application.
      • Installed interfaces to Ford’s Oracle-based financial and purchasing systems to handle transactions for Ford's North American and European locations. 
      • Implemented numerous production support fixes for Ford's purchasing and material cost accounting systems.

      Technical Environment: COBOL, JCL, DB2, IMS DB, IMS Online, SQL, HTML, Visual Basic, JavaScript, Teradata, Stored Procedures, QA-Hiperstation, Strobe, Business Objects, Igrafx, MS Project, MS Office.

      Nov 1998Jan 2001

      Systems Developer

      • Installed changes to the corporate allocation system to improve allocation of its colored clothing items.
      • Implemented fixes to the allocation system to improve the system performance of calculating the distribution of merchandise to its stores. 
      • Expanded the corporate allocation nightly batch cycle from six days to seven days a week.

      Technical Environment:COBOL, CICS, JCL, SQL, DB2, File-Aid (TSO and DB2), SPUFI, Abend-Aid, Endevor, Xpediter, MS Office, MS Visio.

      Oct 1995Oct 1998

      Systems Engineer

      Electronic Data Systems
      • Completed Systems Engineer Development (SED) program.  Finished top of class.
      • Implemented numerous enhancements and production support fixes for General Motors' global part maintenance application.
      • Created an application utilizing Microsoft Access and Visual Basic to tracking defects for General Motors' engineering material system.
      • Coordinated annual disaster recovery drills for GM’s global part applications.

      Technical Environment:COBOL, PL/I, IMS Online/MFS, JCL, SQL, DB2, FileAid, SPUFI, MS Office tools, MS Visio.

      Jul 1992Sep 1995


      Various organizations

      Managed accounts payable, accounts receivable, and payroll for various Detroit area companies:  FTD, BFI, and Oakwood Hospitals.



      Oakland Community College

      Completed courses to obtain knowledge of Java and Oracle 8i.

      Aug 1993Aug 1996


      Schoolcraft College

      Graduated with honors.

      Obtained knowledge of UNIX, Microsoft Access, Visual Basic, and C++


      Feb 2011Present

      BlackLine Reconciliation Implementation

      Blackline Systems


      Includes biking, traveling, computer programming, board or card games.

      Professional Associations

      Toastmasters International

      • Elected Vice President of Education for I-Talk Toastmasters, Dearborn, Michigan, 2004
      • Completed Competent Toastmasters (CTM) program, 2005
      • Completed Competent Leadership (CL) program, 2005


      Presentations - Compuware