Strategic Initiatives Manager
GE Money Consumer Finance Division
Integrated initiatives into projects for GE Consumer Finance’s domestic sites. Ensured consensus on progress, timing, and design among key process stakeholders. Directed critical initiatives across North American operations and vendor services group in Bangalore, India.
Corporate and Financial Highlights:
·Assumed role of System Conversion Project Manager, resulting in conversion of $1B portfolio.
·Reduced waiver defects, resulting in savings of $13M in first year and $25M in second year.
·Improved e-service function, catapulting site visits by 80% with more than 600,000 monthly hits.
·Received Quarterly Management Award in 2003.