To use my master's degree in rehabilitation counseling in a research setting.  Particularly interested in rehabilitative research addressing quality of life, adaptation, coping, and resilience.  Familiar with and respectful of the specific needs of Veterans.

Professional Qualifications

  • Committed to working in a disability-related field. Hold a master's degree grounded in disability issues, including but not limited to models of disability, disability rights and benefits, chronic illness, physical impairments, mental health conditions, substance use disorders, TBI, PTSD, quality of life, coping and adaptation, physical and attitudinal barriers, vocational services, and accommodations.
  • Understand policies and regulations for recruitment and enrollment of human participants. Committed to compliance with the Human Research Protection Program (HRPP) and other safety protocols. Qualified to administer questionnaires to research participants.
  • Able to identify potential adverse events and notify the Principal Investigator for classification and reporting.
  • Communicate with sensitivity and respect, cultivating rapport with people of diverse backgrounds. Explain technical information in understandable terms.
  • Practice with integrity according to professional ethics.
  • Able to work both independently and as part of a team. Willing to take direction. Self-motivated and focused. 
  • Lifelong learner, naturally curious, and committed to excellence in professional practice.



Portland State University


MS Counseling

Rehabilitation Counseling

University of Portland



Marketing and Finance

Portland State University


BS Business


Job-Specific Training and Skills

Suicide Assessment and Intervention

Applied Suicide Intervention Skills Training (ASIST)
LivingWorks | Nov 29-30, 2011

Suicide Assessment and Management
Providence Health & Services | Oct 25 2010

VA "Warm Transfer" Suicide Support

Privacy, Healthcare Reform, Ethics

Being an Informed Counselor in 2015 and Beyond

HIPAA, Healthcare Reform, Legal and Ethical Issues in Oregon
Oregon Counseling Association | Apr 25 2015

Private Practice in the New Era of Healthcare Reform

HIPAA, Legal and Ethical Issues with Electronic Payments and Electronic Health Records 
Oregon Counseling Association | May 3, 2014

Psychological Crisis Intervention

Psychological First Aid

Johns Hopkins University | May - Jun 2015
Open Online, tracked

Psychiatric Emergencies
Providence Health & Services | Jan 5 2011

Computer Skills

Proficient with PC, Mac, and networked software, including MS Office Suite, Adobe, scheduling software, meeting software, presentation software, and publishing software.  

Proficient at layout and design for electronic and print. Meticulous attention to detail.

Knowledge of assistive devices. Knowledge of assistive software, hardware, and settings on PC and Mac computers.

Office Skills

Proficient with a variety of office equipment, old and new, including PC and Mac computers, fax machines, copiers, scanners, multi-line phones, and AV conferencing and presentation equipment.  

Monitors and maintains adequate stock of office supplies. Monitors and maintains operating and supply status of office equipment.

 Employment History

Work History

Providence Behavioral Health Adult Outpatient Services (Portland OR)

Sep 2010 - Jun 2011

MS Counseling Intern | Graduate Internship

Partial Hospitalization | Intensive Outpatient | Co-Occurring Disorders (COD)
Serious and Persistent Mental Illness— Psychiatric Security Review Board (PSRB)

  • Performed clinical interviews to identify goals and prepare annual assessments and treatment plans. 
  • Co-facilitated process and psychoeducation groups.  Planned and conducted individual and group therapy sessions with PSRB clients to address quality of life, coping skills, interpersonal skills, and other issues.
  • Encountered issues involving patient safety and security, including but not limited to suicidal ideation, auditory and visual hallucinations, and substance use. Requested guidance from clinical team.
  • Developed psychoeducation materials for COD and PSRB groups.
  • Reviewed 2010 Integrated Services and Supports Rule (ISSR) and modified annual assessment forms to reflect new regulatory requirements.

      PSU Community Counseling Clinic (Portland, OR)

      Sep 2009 - Aug 2010

      Peer Supervisor | Student Counselor

      • Performed intake assessments with individuals and couples. Interviewed clients with empathy and respect and established rapport. Followed-up on scheduled appointments.
      • Performed suicide risk assessments.  Screened for and discussed substance use. 
      • Independently met case documentation and consultation requirements while maintaining a consistently full client load.
      • Experienced excellent client retention.
      • Provided feedback and evaluations to supervisees while monitoring client safety and security.

          Quantec, LLC  (Portland, OR)    

          2002 - 2006

          Chief Financial Officer and Principal (2004) | Controller (2002)

          Managed finances, human resources (HR), and support services.  Recruited, screened, and developed staff as the company grew from 10 to 45 employees over 4 years.

          • Assembled and monitored project records, including work orders and deliverables. Meticulously prepared invoices according to government contract and grant provisions. 
          • Managed new employee orientations and enrollments.  Answered questions relating to protocols, policies, and procedures. Followed-up to ensure forms and paperwork were properly completed, processed, and filed.
          • Established procedures to ensure the safety of research participants when using contractors to administer surveys.

          Jill Shoen, CPA

          1996 - 2002

          Small Business Consultant

          • Set up client records system to manage forms, paperwork, and other documentation as required by contracts with several large hospitals.  Maintained patient privacy at all times. 

          Columbia Machine, Inc. (Vancouver, WA)

          1991 - 1996

          Director of Finance, Secretary-Treasurer (1993) | Assistant Controller (1992) | General Accounting Manager (1991)

          • Coordinated services provided by third parties, including outside auditors. Complied with complex legal and regulatory requirements.
          • Monitored quality of financial data and compliance with policies and procedures.  
          • Implemented systems to comply with emerging HIPAA, ADA, and other regulatory requirements.  Separated employee medical files from payroll and HR files. Maintained confidentiality and security of employee records at all times.

          Grant Thornton International (Portland, OR)

          1986 - 1991

          Audit Senior | CPA | Audit Staff

          • Developed solid, professional, interpersonal skills to build rapport and manage client resistance while obtaining and relaying information and requests during audit fieldwork. 
          • Developed interview skills to gather and assess sensitive and confidential information. 
          • Successfully worked independently and established priorities. Answered questions related to audit procedures and protocols and determined appropriate action. Made situational assessments relating to test results and exceptions. Scheduled follow-up procedures. Obtained guidance from supervisors when necessary.
          • Assembled and managed audit-related records (evidence) of quantitative and qualitative  tests performed, procedures applied, and paperwork obtained to ensure the documentation supported conclusions reached.

          Certifications and Licenses


          Certified Rehabilitation Counselor (CRC)


          Commission on Rehabilitation Counselor Certification

          Certificate #00117818

          Certified Public Accountant (CPA)


          Oregon Board of Accountancy

          License #6133


          American Counseling Association (ACA)
          Oregon Counseling Association (ORCA)
          American Institute of Certified Public Accountants (AICPA)

          Community Engagement

          Riverdale High School Parent Teacher Club | 2012 - 2014

          Campaign Treasurer
          Jim Middaugh for Portland City Council | 2008 - 2009

          Board Member
          Oregon Wild  (Oregon Natural Resources Council) | 1999 - 2002