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Jill Ross

Commercial Manager for Repair and Field Service at GE Oil and Gas, Inc.

Work experience

Mar 2007Present

Commercial Manager

* Support the Sales Force in opportunity development / assessment with Customers * Prepare commercial proposals for parts, repairs and field service globally, guarantee Quality completeness and Time responsiveness * Support Terms and Conditions reviews and negotiations with commercial and legal knowledge * Ensure the achievement of sales and margin growth * Define strategy on Price and Margin leveraging prior proposals and information on market conditions * Identify with Application Engineering Team and all the involved Functions the best solutions to meet Customers' "Critical to Quality" (CTQs) * Provide technical support for sales team, by analyzing the better product to fit customer requirements, build configuration & proposal (including sales bid) * Provide technical support for customers ; occasionally visiting customers with local sales team * Lead Risk Assessment processes coordinating Bid Teams / Functions (Legal, Finance, Manufacturing, Technical Assistance, Sales Force, Sourcing…) during proposal preparation and follow-up * Prepare technical material for sales team * Assist Hand-Off for project execution phase (OTR) (supported by the team) * Monitor, update and report the assigned project / s ( tool management) * Collect historical data on quotations and proposal flow and using statistical tools, develop and maintain metric highlights to keep the business informed of activities and be able to analyze information to find ways to improve processes in the ITO (Inquiry To Order) department * Take part in several ongoing process improvement teams