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Work experience


Administrative Assistant

Rayhana Group

1. Contact the clients regarding any purchase order.

2. Handle calls, faxes and incoming and outgoing mail, ensuring an adequate level of office supplies.

3. Perform standard office procedures including typing, scheduling appointments, etc...

4. Manage the company's Petty Cash.

5. Make travel arrangements.

6. Translating texts from Arabic to English and vice versa.


Assistant in the Quality Department

Al-Rassoul Al-Aazam Hospital

1. Setting codes for the forms, lists, instructions and procedures using the hospital's database.

2. Entering data related to the forms and procedures of all departments.

3. Modifying the departments' procedures.

4. Organizing the files of the hospital's departments according to given criteria.

5. Creating set of questionnaires used in the internal audit.

6. Reading the Quality Management System Requirements manual in order to set the references for the procedures used by the departments.

7. Helping in choosing a sample of patients to get their feedback regarding the hospital’s quality of service.

8. Filling up and updating special forms, which reflect the results that the departments have achieved.


Administrative Assistant

GATES (Global Auditing & Technical Economic Studies)

1. Perform general office administrative duties such as handling calls, faxes and incoming and outgoing mail, ensuring an adequate level of office supplies.

2. Perform standard office procedures including typing, scheduling appointments, etc...

3. Prepare and file correspondence, forms, and contracts.

4. Take minutes of meetings.

5. Manage the company's Petty Cash.

6. Write letters and develop their contents based on information provided by the manager.

7. Make researches, via internet, in various subjects.

8. Assist in preparing workshops which include material, evaluation forms, PowerPoint presentations, and the certificates.



Lebanese Baccalaureate

National Protestant College


IBM & Mac operating systems
MSW Logo
Sweet Home 3D
Google Sketchup
Adobe Photoshop
Microsoft Softwares
Word, Excel, PowerPoint, Outlook, Access, & Publisher

About Me

Looking for a someone passionate about his work field ?! Are you looking for someone who takes "time management" seriously and is able to work without supervision?Then you are in the right place ....Dealing with multiple tasks simultaneously and working under pressure are part of my skills, I insure delivering all the tasks given in a professional way without disregarding the best results that would surely meet the employer's approval. Having worked in totally different sectors, whether as an intern, part time, or full time employee I had to deal with customers, staff , managers, and colleagues which gave me the ability to establish good relationships with whoever I had contact with and I can proudly say that most of these relationships are maintained to this day. My fond of the computer world which I dealt with throughout my work experience made any task given to me a joyful one and I try all my best to put all my efforts to ensure the success of the task.

Internship Programs

Bank Audi - Lebanon (Nov. 2004)

Customer Services and Over-the-Counter Operations


1. Opening Accounts.

2. Purchasing checks.

3. Withdrawing checks.

4. Paying tuition, loans, and wedding list fees.

5. Paying public services fees such as car mechanic.

6. Depositing money to current and saving accounts.

7. Withdrawing money from current and saving accounts.

8. Organizing the journal at the end of the day.

QMI (Quality Management Institute)  - Lebanon (Sep.2004)

Registration Manager Assistant


1. Developing QMI's database.

2. Analyzing hardware/software needs and offers.

3. Creating user manual of the in house developed workflow application of the database.

4. Search the Internet for companies' names and contact information in UAE, Kuwait, and KSA to be targeted for QMI's courses.

5. Translating texts from English to Arabic and vice versa.


Fluent in Arabic and English


Abdul Majid Haddad

Jihan proved to be a dedicated and committed person, hardworking, reliable, a fast learner, loyal, competent, and had very good relations with her colleagues, and customers.

Hussein Nasser

I have been consistently impressed by Jihan's attitude towards her work and performance on the job. Jihan completed all of the assignments given to her in a satisfying manner where she showed both talent and dedication.