Energetic, results-driven customer service professional with more than 5 years of experience and a track record of working well without supervision. Proficient in conferring with customers by telephone or in person to provide information about products or services. Expert in taking or entering orders, canceling accounts and obtaining details of complaints. In-depth knowledge of principles and processes of customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Columbus, Ohio Area, US Ohio