Krzysztof Kaczmarek

Summary

Skilled Manager with broad experience gained in telecommunication industry. Successful leader of highly qualified engineering teams.

Key competencies and achievements:

  • Team management – up to 50 people

  • Budget management – EUR70.000.000

  • Successful leading of organization transformations

  • Knowledge of the most up to date technological solutions

  • End-to-end service implementation

  • Creation of the Technological Strategy for the Technical Division

  • Cooperation and negotiations with equipment vendors e.g. NSN, Ericsson, Alcatel-Lucent

  • Project oriented management

  • Creation of the methods and procedures for the internal SW development – for services based on IN and IMS

  • Executive MBA

Work History

Work History
Sep 2007 - Present

Service Development Department Director; Technical Division

Polkomtel S.A. (Plus)

  • Created the organization structure, worked out necessary processes and recruited the team. Reporting directly to the CTO. The department was achieving very high level of the KPI realization – at the level of 150%.

  • In order to ensure the effectiveness of the service implementation process, planed and introduced the methods of cooperation between Technical Division and Marketing including the services roadmap. After the process implementation it become possible to control services and manage them through the priorities.

  • Supervising the parallel realization of over 30 projects. More than 95% of the projects were realized within the time frame, budget and quality accepted by the sponsor.

  • Created the Technological Strategy for the Technical Division specifying directions for the technical network development. The strategy was used for 5 years planning of the technical solutions to be implemented in the network.

  • Created the methods and procedures for the internal SW development, in the Department – development of the services based on IN and IMS platforms. This allowed to decrease the implementation time from 6 to 3 months and drastically decreased the implementation costs.

  • Implemented the mechanisms for configuration and extension of the service platforms, e.g. IN, IMS, SMSC, MMSC, VMS, WhoCalled, etc. After the implementation, the platforms reconfigurations and extensions were in line with the running projects.

  • Performed the contract negotiations with the biggest telco and IT companies, e.g.: NSN, Alcatel-Lucent, Ericsson, Comverse. One of those agreements become the standard of Polkomtel S.A. for future negotiations with all vendors.

Jan 2006 - Feb 2008

Core Network and Services Development Department Manager; Technical Division

Polkomtel S.A. (Plus)

  • Managed the Department with yearly budget up to EUR 70.000.000. Every year the Department performance and the budget management was evaluated as the above expectations.

  • Performed deep reorganization of the Department by redesigning the teams and creating new responsibility areas. After the change and under my supervision the Department worked very effectively, it become possible to manage and control the spare capacity of the network elements and the department budget was fully utilized. It become possible to evaluate the marketing campaigns and realized them in the network.

  • Created the team responsible for the project management introducing the matrix organization in the Department. Thanks to the change ensured the realization of the complex tasks without the necessity to plan them on yearly basis.

Jan 2005 - Jan 2006

Value Added Services Development Manager; Technical Division

Polkomtel S.A. (Plus)
  • Built the team, which become responsible for configuration and development of the value added platforms e.g IN, SMSC, MMSC, VMS. Creation of the team ended up with clear responsibility assignment and improved cooperation between the engineers in the Department.
Apr 2000 - Jan 2005

GPRS Project Manager

Polkomtel S.A. (Plus)

  • Implemented one of the first GPRS networks for the packet data transmission. This extended the portfolio of the services offered to the end customers.

May 1996 - Apr 2000

NSS Senior Specialist (former Specialist)

Polkomtel S.A. (Plus)

  • During the first year of the Plus GSM network deployment, defined the configuration data for the core network elements, taking over the responsibility from Airtouch International employees.

  • Worked out the way of management and implementation of the emergency numbers. The solution implemented improved the quality and accuracy of the emergency numbers routing.

Jun 1995 - May 1996

ABS assistant

Price Waterhouse

  • Team member during audits of the telecommunication companies, assuring the necessary technical knowledge.

Jul 1994 - Nov 1994

on-the-job training

Centro Studi e Laboratori Telecomunicazioni (CSELT)

  • Took part in the research program defining the air interface for the UMTS system - performed the simulations necessary for its definition.

Education

Education
Jul 2000 - Jan 2002

MBA

European University

Executive MBA Studies. Master of Business Administration degree from European University Montreux.

Sep 1992 - Jun 1995

M.Sc.

Franco-Polish School of New Information and Communication Technologies (EFP)

Master of Science degree in Telecommunication.