Fremont Urgent Care was an urgent care medical facility with over 30 medical and professional staff. Initially hired as a billing clerk, my duties included data entry, insurance billing, contractual obligations, patient record audits, payment processing and collections. I facilitated the restructuring of billing department procedures to coordinate medical documentation and coding that resulted in speedy and increased reimbursement rates. As Assistant Clinic Manager, my duties increased to include A/R, A/P, reporting, employee schedules, payroll, human resources, coordinate staff hiring, training, review and release. Assisted MIS department in computer network upgrades, maintenance, training, troubleshooting, etc. Created marketing materials and brochures with my experience in photography and graphic design.
"JoAnn is a true team player in that she understands the overall purpose and goal of this clinic, the service of people." Marion Dixon, excerpt from letter of recommendation.
This document can be seen by clicking on the letter to the right.