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I have a strong desire to play a key management role in a growth oriented company. Having had an extensive and diverse management career, including international experience, I bring the ability to provide leadership, technical skills, desire and energy toward exceeding company defined goals and objectives.

Work experience

Senior Consultant

Innovar Consulting

INNOVAR CONSULTING / WORLDCLASS, INC, Irving, TXOctober 2007 – Present

Provider of technical and management consulting services

Senior Management Consultant / Senior Project Manager

·Provision of contract consulting services including but not limited to project evaluation/management, system automation, business process documentation and change management

·Evaluation, design and implementation of outsourcing deployment and consolidation requirements

Jan 2006Oct 2007

Client Partner - Director

VERIZON BUSINESS, INC., Irving, TXJanuary 2006 – October 2007

Global provider of technical products and professional services

Client Partner– Director of Customer Support Operations

·Managed cross functional technical teams including: PMs, Client Executives, Developers, Engineers

·Responsible for delivering 20+ simultaneous projects averaging $1.8 Million of services per month

·Directed increases of 3.5 times in revenue and 2.5 times in personnel while exceeding all SLA levels

·Responsible for account level support activities including but not limited to:

  • Remote Applications Management
  • Professional Services Delivery
  • Change & Problem Management
  • Project & Systems Management
  • Contract Negotiations & Management
  • Sales & Business Development
  • SLA Delivery & Management
  • 24x7 Incident & Availability Management


BBA - Business Administration

SMU, Edwin L. Cox School of Business, Management ProgramDallas, TX

Malcolm Baldridge National Quality Program Development Award 1999Richardson, TX

SOMOS Consulting Group Ltd. – Project Management Training – 1998Richardson, TX

Project Management Institute - PMIDallas, TX