I am exploring strategic Senior Level Management opportunities that can drive successful Business Development and Operations within your organization. Specifically, I can bring you experience and success in improving operations, technology, and the people and processes associated with them. As an experienced Business Development and Operations Management Professional accomplished in the strategic utilization of financial, marketing and process improvement initiatives driving top financial performance, I can easily translate these skills to bring out the best in your organization s business development and operations efforts as well.
Highly experienced Senior Executive with an unbroken record of achievement driving a culture of continuous improvement in Financial Services Operations, Customer Service and Sales in Call Center Operations with as many as 1400 professionals and authority for budgets as large as $5M.
·Consistently recruited to drive sales, increase market share, and positively impact bottom-line profitability.
·An exceptional Leader in Operations, Marketing and Sales consistently selected by management to develop today’s markets and build tomorrow’s top sales leaders and organizations.
·Acknowledged as a turn-around specialist who quickly changes underperforming businesses into top market performers while instilling a culture of pride in product and performance.
·An expert in eliminating turnover, and reducing costs in competitive, high-growth, high-volume Financial Service and Credit Processing environments.
·Currently pursuing accreditation in Lean Six Sigma at Villanova University, a nationally recognized training leader in this area.