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Work experience

Jun 2014Jul 2015

Care Specialist

Prime Care Health

-Worked in a fast paced call center environment

-sold health insurance over the phone

-Sold health plans that ranged from 250-1,100; individual and family plans

-Took credit card information over the phone and signed up customers 

Dec 2013Oct 2014

Level One Tech

Advanced Tech Support

-Worked in a fast paced call center environment

-Sold tech support plans and Panda anti-malware, spyware protection software

-Tech support plans range from 250-500 dollars

-Panda ranged from 100-499 per licence key

-Diagnosed Customers computers remotely

-Activated software and up sold clients 

Aug 2011Oct 2013

Event Specialist

ASM

-Worked in a faced paced environment

-Sold goods, accessories  and various products to consumers

-Learned product knowledge to help consumers to know about the products background

-Passed out samples of various products 

-Had performance analysis weekly

May 2010Jul 2011

Secretary

Escrow Elephant 

-Worked in an office environment 

-Handled company scheduling 

-rescheduled and identified qualified leads

-Maintained files, and data

-Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics 

Jul 2008Dec 2009

Book Keeper

The Solution Center

Maintaining all financial records, and accuracy of transactions

-Managed all accounts

-Experienced problem solving skills,filing, developed an organized system to meet deadlines

Mar 2006Nov 2008

Cashier

Publix Supermarket

-Bagging, handling purchases; credit and cash, cleaning, stocking selves

--Experience in customer service, and marketing 

-Received commendation on developing and maintaining customer realtion with shoppers

Education

Jan 2015Present

Associates in Science

Broward College 

Nursing program

Aug 2004May 2009

High School Diploma

Somerset Academy Charter High

High school

Non Profit Experience

The Center for Non-Profit Employment

- Volunteered to raise money for the homeless