- Gurnee US-IL
Creatively and strategically bring people and process together to optimize performance in organizations.
Spearhead and coordinate enterprise-wide program and project management re-engineering effort process development and deployment; lead recruitment, training/development, vendor relations, QA, compliance, and process re-engineering. Directed project management operations for numerous healthcare web projects. Supervise and propelled in-house and vendor development personnel to define technical solutions.
Founded startup by devising business plan, obtaining investor funding, and establishing homeowner services business. Held direct oversight of sales channeling, legal compliance, resource management, and operations management. Cultivated and built relationships with marketing partners.
Cultivated and built relationships with local contractors, newspaper editors and staff, and township management.
Orchestrated and led project lifecycles from inception, to planning, to closeout, overseeing deviations on the their plans throughout project lifecycles. Mentored and supported managers, project managers, and coordinators. Established project management and operations process and outlined integration processes and procedures. Devised and performed training on advanced project management initiatives. Oversaw staff, including work allocation, training and problem resolution; motivate employees to peak performance levels.
Mentored and supported managers, project managers, and coordinators; provided leadership to staff, including work allocation, training, and problem resolution.
Assessed requirement of training for advanced concepts of project managers resulting in the development and training materials, course and training for 100 consultants.
Sponsored development of project and accounting tools for senior management reporting; decreased administrative FTE headcount by two, direct reports 5 and managed budget of $8 million.
Oversaw global teams in systems deployment, tool design & development, Lotus Notes configuration, as well as system maintenance and support. Directed 18 programmers as well as web-content providers, web-developers, systems and technology vendors. Served as SME and key internal contact coordinating internal and external legal counsel. Utilized Lotus Notes and Scitor's Project Scheduler and Project Communicator to deploy IT project office infrastructure, procedures, and tools.
Tracked and managed critical projects, ensuring timely deliverables, satisfaction of client requirements, and coordination of resources. Verified quality issues, prescribed and oversaw implementation of countermeasures. Assessed, mitigated, and resolved deficiencies; strategically recommended corrective actions. Benchmarked and integrated systems; launched Project Workbench that supported 300+ technical staff and managers with scheduling, project status reporting, and goal planning.