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Summary

Highly enthusiastic individual looking for a customer service representative position. Skilled in answering questions and resolving concerns quickly. Simultaneously process payments and returns, organize merchandise, and satisfies customers. Collaborative team player with a service focused mind.

Work experience

Mar 2015Aug 2015

Sales Associate

Telus

In store sales of cell phones and Telus home services; T.V, Internet and Home Phone. Opening and closing Procedures, end of night money counts, ordering and in store inventory. Worked excellently as a team or individually while meeting and exceeding sales goals.

Nov 2014Mar 2015

Door to Door Sales Rep

Telus

Door to door sales and upgrading, met sales targets and providing my best customer service skills to keep referrals coming in.

Aug 2011Oct 2014

Certified Sales Representetive

7/11

Responsible for providing excellent customer service, merchandising, ordering and inventory, training new hires and sanitation.

Education

Jan 2009Oct 2009

Hair Dressing

Vancouver Island University
Sep 2005Jun 2009

Grade 12

Woodlands Secondary School

Skills

- Good written and verbal presentation skills. Use of proper grammar and a good speaking voice.

- Always get along well with co-workers and accept supervision. Received positive evaluations from previous supervisors.

- Willing to try new things and improve my efficiency on assigned tasks.

- Graciously handled as much as 500 customer contacts a day.

- Balanced register and prepared daily sales summary and deposits.