Jessica Kornblatt

Los Angeles, CA

• Served as the primary support coordinator for the Sales, Operations and Marketing departments.
• Day-to-day operations contact for retailers, brokers, and distributors by providing answers to questions and finding solutions to problems.
• Responsible for compiling and communicating department specific reports to provide a company wide overview. 
• Order Receipt and processing – EDI and Non-EDI; verified pricing, trade programs and serviceability with forecasted sales.
• Invaluable member of the small team put in place to analyze, compare, select and implement the CRM (Salesforce.com) to create streamlined standard operating procedures resulting in increased customer satisfaction and continued sales growth.
• Supported various operations related duties as needed and directly worked with VP of Operations in regards to inventory control, third party management, transportation logistics and order fulfilment.
• Collaborated with marketing and sales teams to develop and execute strategic promotions and marketing plans all to coincide with out-of-store consumer initiatives including PR, events, and social/digital media marketing.
• Directly responsible for trade show planning, marketing, ordering, logistics, event execution and post show lead follow-up delegation.
• Assumed additional duties and responsibilites when I could identify the need, including office/facility management and administrrative support.

Los Angeles, CA

• Telecom expense management and wireless billing analysis for multiple accounts across various carriers and support portals.
• Compiled and reviewed monthly rate plan analysis, device management and cost reduction reports for both individual and corporate clients.

Las Vegas, NV

• Worked closely with all sales channels, including retail, direct, and indirect sales representatives as well as supporting local management, Clearwire's customer care center and local technical personnel to ensure all needs of the market and its customers are met and expectations exceeded.
• Prepared daily, weekly and monthly sales metrics for multiple distribution channels. Gathered and assisted in the analysis of company provided reports as they related to customer churn and inventory.
• Partnered with marketing to research, coordinate and execute marketing campaigns and national programs at the local market level.
• Provided administrative support including drafting of correspondence, calendar management, meeting coordination, negotiation of contracts for service with local vendors, processing and approving purchase orders and expense reports.
• Utilized my advanced skills In Excel pivot tables and all Microsoft Office Applications (Word, PowerPoint, Outlook etc.).
• Owned Las Vegas market inventory tracking, order fulfillment and provided other duties as assigned.

Bothell, WA

• Managed over thirty accounts which included monthly marketing details for email promotions and advertising campaigns.
• Tracking of client revenue, purchasing, and accounts receivable.
• Initiated new client setup and implementation processes.
• Primary contact for all third party vendor communications.
• Provided search engine marketing and keyword placement technical support.
• Coordinated with project managers to ensure successful product development and launches.

Fountain Valley, CA

• Assisted Director of sales, distribution and channel sales associates.
• Accountable for managing sales team travel arrangements.
• Produced presentation materials including technical reports and proposals.
• Coordinated sales meetings, catered events and conference calls.
• Ensured customer satisfaction with purchase process and overall sales experience.

Bothell, WA

• Implemented new service requests, equipment orders and oversaw shipping fulfillment.
• Appointed to handle projects for management, supervisors and the AT&T sales team.
• Created training modules and presentations for new employees to help them learn the policies and procedures.
• Maintained subscriber information in multiple computer databases, while handling extensive customer research.
• Completed various administrative duties and tasks assigned by the management team.