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Work experience

Jan 2009Present


H & R Block

Maintained a pleasant and business-like atmosphere and attitude, using a telephone to interact with clients via inbound and outbound calls. Used computer to schedule and confirm appointments, check in clients and monitor client flow in a tax office.  Also filing documents and taking payments part of the service.

Nov 2008Dec 2008

Team member

Toys R Us

Received payments by cash, check, credit cards, vouchers, or automatic debits.Greet customers entering establishments.Answer customers' questions, and provide information on procedures or policies.Also did some shelve straightening.

Sep 2008Oct 2008



Called current customers for wireless phone service to renew calling plans and/ or make changes to service.

Jul 2008Aug 2008

Account Rep

G C Services

Locate and notify customers of delinquent accounts by  telephone to solicit payment. Duties include receiving payment and posting amount to customer's account; initiating repossession proceedings; keeping records of collection and status of accounts.

May 2008Jul 2008



 Usually involves use of electronic scanners, cash registers, or related equipment. Often involved in processing credit or debit card transactions and validating checks. Scan items to tally amount. Bag items.


Sep 1986Jun 1989


Kingsford High School


Lavon Hashish