Printing tool Download PDF


I am a senior Computer Science Major at the University of Wisconsin - Eau Claire.  My emphasis is in software engineering and I have minors in Spanish and Business Administration.  I have held technology-related positions since summer 2006, primarily in support.  Ultimately I would like to go into IT Management and work with Latin America.  I will graduate in December 2010.


To obtain a full time position in December 2010 in software engineering where there are opportunities to develop professionally and progress into management while helping a company solve their technology needs.




Speak to individuals and groups confidently on technical and non-technical subject matter Communicate thoughts and ideas effectively  
I have used SharePoint to create sites at 3M and C.H. Robinson.
HEAT is a tool used to manage service requests and projects.
Visual Basic.NET

Work experience

Jun 2009Aug 2009

Programmer Analyst Intern

C.H. Robinson Worldwide, Inc.

I worked in the Billing & Imaging Support group.  Throughout the summer, my responsibilities included:

  • Developing console and web applications to automate support processes
  • Assisting the development team with larger applications
  • Assisting the support team with service desk requests
  • Constructing a SharePoint site for the Billing & Imaging Support Team
Nov 2006Mar 2009

Information Systems Assistant

Luther Midelfort - Mayo Health System

I worked in the Deployments group.  During my employment (primarily during the school year), my responsibilities included:

  • Replacing computers for hospital employees
  • Assisting the projects team with equipment moves and deployment
  • Troubleshooting issues with recently deployed computers
  • Switching out peripherals as needed
Jun 2008Aug 2008

IT Intern


During my summer as an intern in the Quality, Process, & Support Solution Center, my responsibilities included:

  • Testing 3M applications for capacity and scalability
  • Cooperating with developers to better an application
  • Constructing a SharePoint site for Quality Organization
  • Working with other IT interns to test a networking tool
  • Writing user friendly documentation for new networking tool
Sep 2006Jan 2007

Sales Technician

RAM Technologies
  • Help customers make educated decisions while purchasing or building a computer
  • Install new hardware and software
  • Provide telephone support for diagnosing computer problems
Jun 2006Aug 2006

Help Desk Intern


My first IT position.  Some of my responsibilities included:

  • Providing telephone support for employees
  • Installing hardware and software on computers
  • Providing technical support for RF scanners, printers, and computers