Jessica Terry

  • Omaha NE

On the Road to My Personal Greatness

Professional Summary

Front office, Administrative Assistant with a 24 year background in Customer Service. Core competencies include Oral and written communication, organization and persuasion fueled by confidence, and a positive attitude. All tasks are given undivided attention to ensure constant accuracy and productivity.



Competense and Abilities

•Active Listening and Learning •Professional Judgment • LogicaDecision Making • Complex Problem Solving •Kindess •Gratitude •Responsibility, Accountable •Organization and Prioritizing

Work History

Work History
Sep 2012 - May 2014

Quality Assurance Editor

Organized Chaos
  • Ensure the efficient, accurate and timely completion of all client projects in the International Business department
  • Proofread, edit, and perform quality check on documents being translated from numerous foreign languages to English
  • Maintained up to date, job related project and client records, make sure all needs are met and issues resolved

Apr 2012 - May 2014

Executive Assistant to Lead Specialist and Office Manager

All in Order Cleaning Services
  • Manage and maintain executives' schedules.
  • Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
  • Answer phone calls and direct calls to appropriate parties or take messages.
  • Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
  • File and retrieve corporate documents, records, and reports
Mar 2008 - May 2012

Virtual Assistant

All in Order Cleaning Services
  • Operate telephones to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Receive payment and record receipts for services.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • Hear and resolve complaints from customers or the public.
  • File and maintain records.
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
  • Keep a current record of staff members' whereabouts and availability.