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JESSICA MCCRAE

EDUCATION

Sep 2012Jul 2015

BA (Hons) Fashion and Textile Design

Grays School of Art(RGU)

Graduated July 2015: Grade Achieved  2:1

Aug 2010Jun 2012

HND Fashion and Textiles

Cardonald College

Grade Achieved  A

Feb 2011Oct 2011

Level 3 NVQ in Customer Service

Muir Slicer
Completed through working with Scotmid Ltd.
Feb 2011Oct 2011

Level 2 SVQ in Retail Skills

Muir Slicer
Completed through working with Scotmid Ltd.
Aug 2004Jun 2010

School Qualifications

Auchenharvie Academy

Higher English, Higher Graphic Communication, Higher Music, Advanced Higher Art

WORK HISTORY

Oct 2010Present

Sales Assistant- Saltcoats (Previously transferring to Aberdeen Union Street during term time)

Semichem - Scotmid Ltd
  • Keeping the store clean & presentable for trading
  • Ensuring the shop floor is correctly replenished at all times
  • Active Selling (Add-on Sales)
  • Meet daily sales targets
  • Following planograms and merchandising stock for promotions and events
  • Being responsible for processing cash and card payments
  • Think 25 - Selling of tobacco and E-cigarettes
  • Fragrance sales and extensive knowledge of perfumes and aftershaves
  • Price Checking, Date coding, Gap analysis
  • Accepting stock deliveries and then processing them 
  • Showing an interest in every customer’s needs and maintaining relationships with regular customers.
  • Adhering to all company policies and procedures
  • Recommending additional products to customers
  • Creating a safe shop floor environment for shoppers & staff
  • General Housekeeping
Aug 2014Jul 2015

Jewellery Associate- Aberdeen, Union Square Shopping Centre

TK Maxx - T.J.Maxx

Holts Academy  trained in Jewellery Sales Manchester 2014

  • Jewellery Associate-
  • Impeccable appearance at all times
  • Responsible for managing counter and key holding
  • Personal and attentive service, ensuring to give the highest standard customer service possible
  • Finding the most suitable item for the customer and their needs
  • Checking off deliveries and replenishing stock
  • Knowledge of brands- silver, gold, costume jewellery and watches.
  • Merchandising new and existing jewellery considering symmetry, colour and brand
  • Maintaining cleanliness of jewellery, tanks and glass.
  • Service Support-
  • Ensuring all staff at cash desk complete tasks, answering customer calls, re ticketing products and flowing fitting room stock back on shop floor.
  • Maintaining products to keep the shop floor tidy
  • Flowing of stock from stock room to floor
  • Till operating/cash handling
  • Processing store gift cards
  • Every Product Counts attitude- taking note of any signs of stock loss
Jun 2014Jul 2014

Print Studio Intern- Edinburgh

Moody Monday Hand Printed Wallpaper
  • General Studio duties/ social media
  • “The secret Music” collection Sample cutting
  • Preparation of press packs for 100% Design trade show
  • Assisting in new logo design
  • Building client database
Feb 2014Apr 2014

Bridal Consultant Placement - Glasgow, St Enoch Centre

BHS - Arcadia

Student placement

  • Responsible for the day to day running of bridal department
  • Impeccable appearance
  • Personalized and attentive service
  • Knowledge of fabrics and trends
  • Assistance in fittings and styling advice
  • Processing orders quickly online
Mar 2007Oct 2010

Waitress - Saltcoats, North Ayrshire

The Melbourne Fry