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Work experience


Grocery Stocker

Grocery Stocker Pine Bush, NY Managed inventory by stocking shelves, rotating stock, removing damaged products, recording inventory. Followed all code dating procedures for customer safety. Identified stock using product codes. Cleaned and organized sales floor, work area, shelves. Set up displays on sales floor. Responded to customer requests.

Freight Clerk, Cashier, Customer Service

A.C. Moore, Inc
Freight Clerk, Cashier, Customer Service., Middletown, NY Built customer relationships. Identified customer shipping needs. Entered shipping information by computer, handheld scanner, bar code, hand. Prepared manifests showing mail, freight weights, and freight contents. Established and maintained carrier relationships. Packed goods for shipping. Coordinated delivery and pickup schedules. Traced lost shipments. Retrieved stored items. Reported and resolved pickup and delivery problems.

Cashier, Assistant

Rocking Horse Ranch, Highland
Customer Service, Cashier, Assistant Manager NY Spoke with customers by phone and in person. Recorded details of customer inquiries, complaints and comments. Prioritized data entry daily to ensure customers' needs were met. Ensured that appropriate changes were made to resolve customer concerns. Referred unresolved customer grievances for further investigation. Maintained effective working relationships with customers and internal departments. Maintained a positive and professional phone demeanor. Performed office duties such as data entry, word processing, filing and copying.



Advanced Regents Diploma

Pine Bush High School