• Columbia SC

Jessica Lawson

Work History

Work History

Ice Cream Ambassador

May 2014 - Aug 2014
Jeni's Splendid Ice Creams
Ice Cream Ambassador, Provided exceptional customer service in a fast-paced, high volume environment. Received frequent customer compliments for going above and beyond normal duties. Engaged customers with a detailed history of the ingredients, production process, and inspiration behind each flavor. Routinely supported other areas of the shop as needed, including answering telephones, restocking a product, clearing dishes, and completing financial transactions for other staff. Collaborated with team members to maintain the constant tidy appearance of the shop.

Shift Leader

Aug 2012 - Apr 2014
Yobe Frozen Yogurt
Shift Leader, Started as a Cashier and quickly promoted to Shift Leader. Quickly recorded transactions in MICROS system to deliver prompt service. Demonstrated genuine hospitality while greeting and establishing rapport with guests. Balanced cash drawers and prepared nightly deposit. Trained new hires to execute responsibilities in the most efficient manner. Maintained quality of food product. Received, stocked, and maintained required weekly inventory. Maintained high standards of cleanliness and sanitation.

Education

Education

B.Sc

University of South Carolina