Summary

Experience working in fast-paced environments demanding strong leadership, organizational, and technical skills. I am a driven and motivated team player. I am detail oriented and am able to multitask effectively. I am able to work independently without supervision. I have exceptional interpersonal skills. I am a quick learner. The skills I have acquired primarily in the retail and salon industries are easily transferable to other work environments.

Work History

Work History

Receptionist

Ivan Dollar Studio

Appointment scheduling by phone and email. Oversaw schedules for 8 employees, including owners personal calendar. Managing petty cash. Created and managed Amazon retail sales account. Received and stocked both retail and supply inventory coming into salon. This position required inventory control, good communication, administrative skills, and extensive product knowledge and visual merchandising skills. Knowledge of office equipment and computers was also required.

Inventory Manager/Receptionist 

Woodley & Bunny

Managed retail sales and inventory for both Los Angeles and Brooklyn locations. Coordinated with retail vendors ensuring all orders were completed and received in an accurate and timely manner. Upgraded expenditure and revenue accounting systems to better track month-to-month profitability. Created an Excel spreadsheet to track inventory and sales; submitted weekly to the Finance Director for review. Completed reception and administrative duties including managing phones, scheduling appointments, providing guest relations, completing payroll for salon staff, managing petty cash, and making nightly deposits. Helped HR department interview, train, and formally review reception staff. This position required advanced inventory control and administrative skills as well as excellent communication and problem-solving skills. Knowledge of office equipment and computers was also required.

Salon Supervisor/Administrative Clerk 

Salon at Encore, Encore Las Vegas

OSHA safety committee representative for department, trained rest of management team on OSHA standards. Received and stocked retail inventory coming into salon. Appointment scheduling. Managed all guest relations including VIP clients. Employee scheduling. Staff training. This position required extensive product knowledge and visual merchandising skills for retail sales, and advanced administrative, reception, communication and problem-solving skills. Knowledge of office equipment and computers was also required.

Front Desk Manager

Destination Academy for Spa & Salon Professionals

Scheduled clients for all senior students. Answered questions for clients, students, and instructors regarding rules and State Board regulations, including local and state requirements for licensure. Made nightly deposits. Ordered salon products and office supplies for the school. Other duties included payroll, petty cash management, marketing, inventory control, and opening/closing the school salon. This position required good communication, administrative, general office, reception, inventory control and problem-solving skills. Knowledge of office equipment and computers was also required.

Skills

Skills

Communication and Problem-Solving

Strong verbal and listening skills allowing staff, client, and customer concerns to be addressed effectively and efficiently. 

Administrative and Secretarial

Coordinates organizational operations under the direction of senior executive staff. Analyzes organizational systems (i.e. workflow, recordkeeping, employee schedules, budgets and performance standards) and revises or implements new standards to improve functioning within the organization. Independently writes and sends correspondence, memorandums and emails.

Computing

Standard office software including Word, Excel, and PowerPoint.                                                        Specialized software including Spa Soft, Millenium, SAM, and Prosolutions.

Inventory Control

Determines organizational needs, and purchases products, supplies and materials as needed.     Prepares, reviews, and processes requisitions and purchase orders for supplies and equipment.             Creates inventory and budget reports for executive review.


Education

Education

AAOT

Mar 2015 - Jun 2017
Portland Community College 

General Education with emphasis on Business Administration

Aug 2005 - Nov 2005
Euphoria Institute of Beauty Arts and Sciences

Graduated with a certificate in Esthetics