To seek opportunities where I can further enhance my passion for business management and trend forecasting coupled with my developed skills in leadership, team development, business acumen, and client relationships.
Team Lead under Destinations (Food & Candy) with a focus on growing Spirits, Wine, & Tobacco(SWT) within T Galleria Hawaii. T Galleria Hawaii is one of the few Gallerias globally within DFS to carry Spirits, Wine, & Tobacco.
-Management of SWT in Product Sales Manager capacity.
-Business analysis, development, and trend forecasting that has seen continuing growth in business.
-Established relationship with local wholesaler - Southern Wine & Spirits & Travel Agents.
-Instrumental in recruiting and training of specialist team within SWT department.
-Collaboratively work with brand vendors, DFS merchant team, and visual team to setup monthly promotions in order to maximize sales in all categories.
A 16 month program that provided insight to the complex business model of one of the world's leading luxury travel retailers with a focus on store operations. Program consisted of a rotation format of 2-3 months where individuals are exposed to various departments and job specific roles with an emphasis on special projects.
Sales Operations: Luxury Watches & Luxury Jewelry
-Developed an emphasis on team development in one of the largest departments within the Hawaii division.
-Business analysis, forecast trends, and established merchant communication for 26 different luxury brands.
-Executed setup of multiple store openings and incremental sale opportunities.
Sales Operations: Sunglasses
-Business development and forecast trends of new opportunities during a business down turn.
-Staffing initiatives and team development training.
-Coordinated massive inventory management.
-In absence of manager - was in an acting Sales Manager for department.
Global Merchandising & Planning: Beauty: Aveda, Origins, Kiehl's, & Well-Being Brands
-Product forecast for all DFS Well-Being doors that affected product procurement and distribution.
-Business analysis with emphasis on OTB, assortment allocation, and brand re-alignment.
-Participated and help coordinate DFS Educalthon - DFS global fundraiser.
Special Projects: Projects with Focus at DFs Hawaii Galleria
-Re-introduction of Spirits, Wine, & Tobacco - Management Trainee focused project.
-Committee member of One Japan - DFS sponsored fundraiser.
-Provided a personalized luxury shopping experience to a diverse mix of customers that are unique to DFS Hawaii.
-Designated Men's ready to wear Specialist - maintained the Men's ready to wear section and tasked with providing internal training to team members.
-Developed cross brand knowledge to provide assistance cross brands such as Michael Kors or Marc Jacobs Collection.
-Provided exceptional service and assistance to customers.
-Maintained store through the Visual Merchandising and re-stocking of store.
-Successfully achieved Health and Life Insurance License.
-Received training and developed individualized business plan required of all New York Life Agents.
-Collaborated with established agents in joint work to provide and assist clients with they financial and retirement planning.
-Assisted in monitoring restaurant to ensure it remained organized and professional in appearance.
-Provided exceptional customer service to guests to promote positive experience.
-Responsible for quality control of entrees, ensured everything was brought to the customers in a timely and presentable fashion.