Jesse She

Team Lead under Destinations (Food & Candy) with a focus on growing Spirits, Wine, & Tobacco(SWT) within T Galleria Hawaii.  T Galleria Hawaii is one of the few Gallerias globally within DFS to carry Spirits, Wine, & Tobacco.  

-Management of SWT in Product Sales Manager capacity.

• Effectively re-built the business from ground up after 2 year absence in Galleria.

-Business analysis, development, and trend forecasting that has seen continuing growth in business.

-Established relationship with local wholesaler - Southern Wine & Spirits & Travel Agents.

-Instrumental in recruiting and training of specialist team within SWT department.

• Created and help establish information & set procedures with Airport/Support Team
• Development of new team that has scored "Excellent" rating in recent mystery shopper.

-Collaboratively work with brand vendors, DFS merchant team, and visual team to setup monthly promotions in order to maximize sales in all categories.

A 16 month program that provided insight to the complex business model of one of the world's leading luxury travel retailers with a focus on store operations.  Program consisted of a rotation format of 2-3 months where individuals are exposed to various departments and job specific roles with an emphasis on special projects.

Sales Operations: Luxury Watches & Luxury Jewelry

-Developed an emphasis on team development in one of the largest departments within the Hawaii division.

-Business analysis, forecast trends, and established merchant communication for 26 different luxury brands.

-Executed setup of multiple store openings and incremental sale opportunities.

Sales Operations: Sunglasses

-Business development and forecast trends of new opportunities during a business down turn.

-Staffing initiatives and team development training.

-Coordinated massive inventory management.

-In absence of manager - was in an acting Sales Manager for department.

Global Merchandising & Planning: Beauty: Aveda, Origins, Kiehl's, & Well-Being Brands

-Product forecast for all DFS Well-Being doors that affected product procurement and distribution.

-Business analysis with emphasis on OTB, assortment allocation, and brand re-alignment.

-Participated and help coordinate DFS Educalthon - DFS global fundraiser.

Special Projects: Projects with Focus at DFs Hawaii Galleria

-Re-introduction of Spirits, Wine, & Tobacco - Management Trainee focused project.

• Coordinated with merchant team for product allocation.
• Established business model in accordance with U.S. Customs regulations

-Committee member of One Japan  - DFS sponsored fundraiser.

-Provided a personalized luxury shopping experience to a diverse mix of customers that are unique to DFS Hawaii.

-Designated Men's ready to wear Specialist - maintained the Men's ready to wear section and tasked with providing internal training to team members.

-Developed cross brand knowledge to provide assistance cross brands such as Michael Kors or Marc Jacobs Collection.

-Provided exceptional service and assistance to customers.

-Maintained store through the Visual Merchandising and re-stocking of store.

-Successfully achieved Health and Life Insurance License.

-Received training and developed individualized business plan required of all New York Life Agents.

-Collaborated with established agents in joint work to provide and assist clients with they financial and retirement planning.

-Assisted in monitoring restaurant to ensure it remained organized and professional in appearance.

-Provided exceptional customer service to guests to promote positive experience.

-Responsible for quality control of entrees, ensured everything was brought to the customers in a timely and presentable fashion.