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Bill L. Cooper, MBA

Jesse is a focused, goal oriented student who understands the importance of doing things the right way, ahead of schedule and the reward of exceeding expectations. I found Jesse to be well studied, knowledgeable and one who enjoys business discourse. August 12, 2009

Rick Merritt

It is my pleasure to recommend Jesse Ruiz. Jesse was a student in my Integrated Marketing class last fall. The class was taught online and he excelled in that format. His posts to the discussion board were timely and well thought out. The posts were well above and beyond the expectations for the threaded discussions. Jesse’s responses to colleagues showed an understanding of the concepts and always furthered the discussion to allow us to explore the subject more deeply. Jesse’s analysis paper for the course was very well done. He was equally creative and able to fulfill all portions of the assignment with excellent information and great detail without being verbose. The final project for the class was a group project to develop an integrated marketing campaign. It was obvious that Jesse played a key role in the project’s success. The final project was on target with the assigned requirements as well as creative in that it could be a campaign for a product. Based on my knowledge of Jesse and his work ethic I strongly believe he will be an asset to any organization in which he has a chance to contribute. January 17, 2010

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Professional Development

Kappa Gamma Pi


Respected organizational leader who inspires passion for the development of the staff, superior customer service and selling; instrumental in implementing lean principles designed to improve sales, processes and reduce costs for business organization.

Language Proficiencies

Fluent in English and Spanish


  • Spearheaded all aspects of logistics department including over 60 associates including executives and team leaders with annual sales exceeding $45M.
  • Successfully implemented lean management principles, effectively reducing payroll by 50 percent while emphasizing increase operational productivity by 25 percent.
  • Led team to #2 ranking in District sales for two consecutive years. Received numerous District awards for operational efficiency and backroom accuracy.
  • Presided over improved corporate credit card usage and ranked #2 in Southern Region over 200 retail stores on percentage of business.
  • Implemented loss prevention processes to reduce shrink and inventory losses by 80 percent.
  • Hand-selected to build and develop top-producing sales team with $800K in annual sales after a two year decline in sales.

Special Skills

  • Broadly trained and highly disciplined MBA Graduate Candidate offering solid and progressive experience in operational efficiency, profit maximization and personnel development.
  • In depth experience in client-based industries focused on delivering world class customer service.
  • Adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
  • Apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills to any professional environment.
  • Capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction.
  • Demonstrate strong abilities in handling multiple duties simultaneously, meeting deadlines and working in a fast-paced executive environment.

Pivotal Strenghts

Leaders surround themselves with talented people - it is never about one person.

*Team Building

*Executive Collaboration

*Change Management

*Training/Staff Education

*Staff Development & Recruitment

*Concepts & Best Practices

*Profit Maximization

*Operating Policies & Procedures

*P&L Accountability

*Performance Measurement

*Interpersonal Management

*Staff Mentoring


Executive Team Leader - Logistics - Target Corporation                                         4/2007 - 1/2009

Performance and process driven executive with strong record in logistics with the usage of leadership skills and complex technology with annual sales exceeding $45M.

  1. Successfully executed strategic plan to revitalize key performance indicators with effective team building, leading, and motivating +70 associates.
  2. Streamlined productivity processes which resulted in increase of productivity by 25% and payroll reduction by 50%.

            - Top District Executive: Operational Efficiency and Accuracy (2008)

Stores Sales Manager - The Bombay Company                                                       7/2004 - 4/2007

Brought on board as a Store Sales Manager to "salvage" the organization's Corpus Christi retail store due to deteriorated sales and customer service.

  1. Quickly improved store's visual merchandising, restored client confidence by retraining and refocusing sales staff. Grew sales by 45% ($550,000 to $800,000) in two years.
  2. Led brand-new customer service, selling team to increase corporate credit card usage to account for over 65% of store's annual sales.

            - Top District Store Sales Manager: Sales Increase (2005, 2006)

            - Top District Store Sales Manager Manager: Credit Card Percentage (2005, 2006)

            - #2 District Stores Sales Manager, Southern Region: Credit Card Percentage (2006)

Store Manager - Stage Stores                                                                                7/2002 - 7/2004

Promoted to leadership/store manager role; collaborated with corporate office on strategic growth in New Orleans market by networking with local chamber of commerce and businesses.

  1. Developed brand-new sales team and achieved sales of $8M with healthy corporate credit card usage.
  2. Familiarized colleague on the usage of loss prevention recording systems for shrink deterrence.