Jesse Fields

Jesse Fields

Achievements

  • Regarded by many of my supervisors and peers as one of the most efficient, mistake free poker dealers at The Rio Hotel & Casino Poker Room
  • Perfect score on the Secret Shopper survey at Sycuan Casino
  • At or near the top of every sales category while employed at Road Runner Sports
  • Highest closing percentage 11 of 13 months employed at Professional Satellite

Objective

I will bring my proven track record of success to your company and improve on it, so that I may positively contribute to the growth and prosperity of your organization.

References

Joe Faricellia                                Tyler Pipal                              J.P. Park

Poker Room Supervisor                Poker Room Supervisor          Poker Room Supervisor

The Rio Hotel & Casino                Bally's Hotel & Casino             The Rio Hotel & Casino

702-777-7650                                702-739-4111                          702-777-7650

                              Jose Desouza                                Chris Honick  

Poker Shift Manager                        Friend of 13+ years

                                  Sycuan Resort & Casino                      GM of CMI Moulding

                                  619-659-3303                                        702-334-2934

Summary

Outgoing, open-minded individual with experience in the casino and sales industries. I possess a strong drive to succeed, and a desire to be challenged and advance through the ranks of a company.

Work History

Work History
May 2011 - Present

Poker Dealer

Caesar's Entertainment

Dealt different poker games to guests in the Rio Poker Room during the World Series of Poker, controlled the games professionally, provided help in other areas of the poker room by running chips and seating guests, and provided exceptional customer service to the guests by making them feel welcome, answering their questions, and running an efficient, organized game.

May 2010 - Aug 2010

Poker Dealer

Caesar's Entertainment

Dealt different poker games to guests in the Rio Poker Room during the World Series of Poker, controlled the games professionally, provided help in other areas of the poker room by running chips and seating guests, and provided exceptional customer service to the guests by making them feel welcome, answering their questions, and running an efficient, organized game.

Sep 2009 - Dec 2009

Fit Expert/Sales Representative

Road Runner Sports

Fielded incoming telephone calls from current and potential Road Runner Sports customers,  provided answers to their questions regarding running footwear, apparel, and accessories while up-selling them on other products, placed their orders by verifying their personal information and obtaining their credit card information, and provided excellent customer service by assisting them with any issues that may have arisen from previous orders.

May 2009 - Jul 2009

Poker Dealer

Caesar's Entertainment

Dealt different poker games to guests in the Rio Poker Room during the World Series of Poker, controlled the games professionally, provided help in other areas of the poker room by running chips and seating guests, and provided exceptional customer service to the guests by making them feel welcome, answering their questions, and running an efficient, organized game.

Feb 2009 - Mar 2009

Sales Representative

Phone Ware

Made outbound phone calls to current Time Warner Cable customers, explained to them how upgrading their telecommunications services or bundling their services through Time Warner Cable may benefit them, and I closed the sale of the services by setting up an installation appointment and updating their account information.

Mar 2005 - Nov 2008

Poker Dealer

Sycuan Resort & Casino

Dealt the three major poker games to guests at a top San Diego casino, controlled the games professionally, provided help in other areas of the poker room by running chips and seating guests, and provided excellent customer service to the guests by running an organized game, answering their questions, and making them feel welcome.

Aug 2003 - Sep 2004

Sales Representative

Professional Satellite

Fielded incoming phone calls from potential Directv customers, effectively answered customer questions regarding Directv and how it may benefit them, and I closed the sale of the Directv system and service to the customers by asking them for their personal information and credit card numbers.

Apr 2002 - Jul 2003

Sales Associate

Nordstrom

Provided excellent service to customers in the women’s shoes department by answering their questions and making them feel welcome, completed the transaction by educating the customers on the products and closing the sale, and maintained the cleanliness of the sales floor and stockroom.

May 2001 - Apr 2002

Stock-Tech

Nordstrom

Received and unpacked incoming shipments, maintained the stockroom by keeping it clean and shipping out old items, assisted the sales associates by keeping the products in order and easy to get to, and occasionally assisted customers when there were not enough sales associates to meet their needs.

May 2000 - Dec 2000

Sales Representative

SOMC Software

Made outbound telephone calls to people who had requested information on educational software for children, explained to them how the SOMC software club may benefit them by providing them this software at a discounted price, and effectively sold the software and club memberships by obtaining their personal information and credit card numbers. 

Education

Education
2001 - 2002

Mesa College
1996 - 2000

High School Diploma

James Madison High School

Skills

Skills

High sales closing percentages

  An acute ability to close sales at a higher rate than many of my co-workers Ability to learn product knowledge quickly and then combine that with my strong communication skills to create an appealing sales presentation Ability to help the company through not only my own sales, but by gaining the trust of my co-workers so that if they need assistance in closing a sale, they can count on me to get the job done      

Expertise in poker dealing and in poker industry matters

  Expertise in, and the ability to deal 20 plus hands per down in Limit & No-Limit Texas Hold'em Expertise in dealing Limit, No-Limit, and Pot-Limit Omaha & Omaha Hi-Lo Expertise in dealing 7-Card Stud, 7-Card Stud Hi-Lo, and Razz Advanced knowledge in dealing other poker games such as: Triple Draw 2-7, Chinese Poker, Badugi, etc.    Advanced knowledge in many poker industry matters, including policies and procedures, rules and regulations of each game, and how to address guests in the casino atmosphere