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Jessalee Alcanzo

Objective

To obtain a position where I could effectively apply my skills and knowledge I’ve learned and to give an opportunity to work productively and accurate in your company.

Qualifications

  • Strong skills in organizing workflow, ideas, materials, people
  • Proficient in the use of computers
  • Responsible, dependable, punctual; take pride in work
  • Skilled at working with people with diverse backgrounds
  • Excellent leadership skills and training
  • Exemplary problem-solving skills; able to identify problems and implement corrective processes
  • Highly motivated self-starter who takes initiative with minimal supervision
  • Good Team player

Personal Information

  • Gender

FEMALE

  • Nationality

Filipino

  • Height

5'1

  • Age

21 years old

  • Date of Birth

October 14, 1993

  • Language Spoken

English

Filipino

Education

20102014

BS Bachelor in Secondary Education

Ateneo de Naga University
20092010

Camarines Sur National High School

Work experience

Apr 2014Oct 2014

Branch Sales Officer

Denso Den-Aire Inc
  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepares product or service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed.
Oct 2013Mar 2014

Customer Service Representative

CA Telemarketing Inc.
  • Prepare list of all prospective customers for sales leads. 
  • Review work of all salesperson on weekly and hourly basis. 
  • Maintain effective customer relationships and design required business development call program. 
  • Execute all strategic business plans and monitor all branch sales process and maintain product knowledge. 
  • Maintain knowledge on all bank products and services and assist to resolve customer queries. 
  • Prepare and analyze profit and loss statement for branch and maintain all current business and ensure optimal level of customer services
  • Analyze and identify all customer issues in sales processes and recommend solutions and perform regular quality assessment.